Role -
Housing Support Worker
Location -
Colchester
Covering the East of England South Patch
Hours -
Full Time (Apply online only) and (Apply online only) ROTA BASIS
Hourly Rate -
GBP14.61 PAYE and GBP19.28 Umbrella
Are you passionate about giving people a second chance? Do you hold experience in supporting adults with complex needs?
The Organisation
A responsible and progressive charity, aiming to provide social justice and support to vulnerable groups of people across the UK; victims of domestic violence, ex-offenders, young people, people with mental health difficulties and those struggling with substance misuse. They are a well-established organisation with over 20 years of experience in supported living.
This company currently operates supported housing services for rehabilitating ex-offenders, focusing on independent living skills, wellbeing, and personal development to prevent reoffending.
The Opportunity
* Competitive pay rates; GBP19.28 (Umbrella) per hour, plus GBP0.45 per mile for travel.
* Contract length: 3 months, with potential extension or permanence.
* Based in Colchester, covering the East of England South Patch.
* Flexible location for administrative work, with IT equipment provided.
* Work involves supporting service users on bail, HDC, or on license.
The Responsibilities
* Visit properties regularly, conducting support sessions with service users.
* Assist clients with benefits, housing pathways, and signposting to local agencies.
* Support income management and tenancy sustainment.
* Manage housing and support services, including property maintenance and liaising with contractors.
* Provide emotional support and monitor wellbeing.
* Support ex-offenders with housing management, support sessions, inspections, and appointments.
* Develop support and safety plans, referring to specialists as needed.
* Ensure properties are well-maintained and equipped.
* Help residents understand their responsibilities to maintain their accommodation.
* Motivate and empower service users to achieve their goals.
* Develop move-on plans for future housing options.
The Requirements
* Valid driver’s license, access to a vehicle, and business insurance.
* Experience supporting clients with complex needs (essential).
* Proactive, able to manage caseload independently.
* Knowledge of social/supported housing processes (essential).
* Support tenancy sustainment and income management.
* Enhanced DBS (on update service); HMPPS clearance required.
The Desirables
* Relevant training in housing or health and social care.
* Over 3 years’ experience in healthcare or social support roles.
* Understanding of housing law and frameworks for complex needs.
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