As the Team Manager for 2nd Charge Mortgage Case Managers, you will play a pivotal role in leading and optimizing the performance of our team. We are seeking a qualified and experienced professional with a deep understanding of the second charge mortgage market and underwriting processes. Salary £40k basic bonus including car allowence. Key Responsibilities: Team Leadership: * Manage and lead a team of 2nd Charge Mortgage Case Managers. * Conduct regular 1-to-1 meetings, providing guidance, support, and performance feedback. * Motivate and inspire the team to exceed performance target Reporting and Analysis: * Generate comprehensive Management Information (MI) reports, including pipeline cases, completions, and volume projections. * Proactively monitor and manage pipeline cases throughout the end-to-end process. Quality Assurance: * Ensure adherence to file quality standards in compliance with regulatory requirements. * Review underwriting decline decisions, exploring and challenging all available options. Process Excellence: * Drive continuous improvement in business operations and efficiency. * Plan and implement innovative processes and strategies to enhance team productivity. Training and Development: * Effectively manage team members, providing continuous training and development. * Foster an environment of continuous learning to ensure optimal team efficiency. Performance Recognition: Conduct regular team meetings to recognize achievements, review targets, and discuss workloads. Requirements: * Essential: Management Experience * Extensive experience in the second charge mortgage market and underwriting processes. * Strong leadership and motivational skills. * Excellent communication and interpersonal skills. * Proven ability to analyze and present statistical data. * Capacity to drive performance and implement process improvements. * Proactive problem-solving and decision-making skills. If you would like to work for a broker that will really value you, enable you to grow and be rewarded for all your hard work then look no further