Infrastructure Analyst
Permanent
Reading (Hybrid)
MBNL delivers the mobile infrastructure that keeps Digital Britain connected. Our Infrastructure & Estates team sets the strategy and standards that ensure EE/BT and Three can provide the best customer experience at the lowest cost.
We're looking for an Infrastructure Analyst to turn data into insight that improves the reliability, efficiency, and performance of our national asset base. You'll analyse trends, build dashboards, benchmark performance, and provide the evidence that shapes maintenance, investment, and operational decisions.
Responsibilities of the Infrastructure Analyst:
• Define and track KPIs for asset health, reliability, cost, and service performance
• Build dashboards and reports that turn complex data into actionable insight
• Analyse trends, root causes, and performance variance
• Support asset and reliability engineering with data‑driven recommendations
• Maintain data quality, integrity, and repeatable analytical processes
• Contribute to performance governance, reporting packs, and assurance reviews
• Drive continuous improvement and explore new analytical tools and methods
The successful Infrastructure Analyst will have:
• Experience in performance analysis within infrastructure, operations, or asset‑intensive environments
• Strong data skills: Excel, SQL, Power BI (or similar)
• Ability to apply statistics, time‑series analysis, and reliability concepts
• Understanding of asset management, maintenance strategies, and lifecycle cost thinking
• Ability to translate analysis into clear recommendations for senior stakeholders
• Degree in Engineering, Data/Computer Science, Maths, Economics or similar (or equivalent experience)
• Desirable: experience with EAM/CMMS, IoT/telemetry data, ISO 55000, predictive maintenance, or regulated sectors
This role is central to improving asset performance, reducing risk, and enabling smarter investment decisions across the UK's shared mobile network.