Welcome to DJ Alexander, where we know Scotland inside out. As part of Lomond, the UK's leading network of lettings and estate agencies, we're proud to cover Edinburgh, Glasgow, St. Andrews, Dundee and Aberdeen with over 300 staff ready to assist our customers. With our team's extensive industry expertise and local knowledge, we're here to help people find, sell, and let their property.
Now, we're happy to offer you an exciting opportunity to join our dynamic team as a Associate Property Manager. This is a full-time, permanent position located in our Byres Road west end Glasgow branch. You'll enjoy a standard workweek of 35 hours, Monday to Friday from 9am to 5pm. The salary ranges up to £28,500pa and company vehicle.
What the job involves for a Associate Property Manager: -
Support the Team Manager, train and mentor Property Managers in the team.
Account manager for key clients.
Monitoring KPI's and performance of the team.
Operating at the front end of the business as the company's representative, setting the standard and maintaining the excellent level of service, synonymous with the D.J. Alexander brand.
Responsible for all move in and move out appointments and the effective management of the properties within the team's portfolio.
Assist the Team Manager on customer service escalations and ensuring the team of Property Managers are operating to the best of their ability delivering quality service.
Train and mentor, all new Property Managers to the business, support them while they learn the role.
Carry out viewings of available properties on the market, to secure suitable tenants and achieve the best price for our clients.
Negotiate and agree tenancies with tenants and landlords, ensuring the details are clearly outlined and both parties understand the terms.
Establishing dilapidation liability for the end of tenancy process and documenting recommendations, work and cleaning required.
Take marketing photography and create floor plans for property portfolio.
Property visits for rent arrears and to assess maintenance issues requiring urgent attention.
Handling complaints from landlords, tenants and neighbours relating to the property portfolio.
We're not just looking for someone who fits our team; we want to be a good fit for you too! We're looking for individuals with qualities such as:-
Full clean UK drivers' licence
Ideally 1 years Property Management Experience and ARLA qualification
Friendly and professional manner when dealing with clients
Able to provide excellent customer service
Great oral and written communications
Meticulous attention to detail
At DJ Alexander, we believe in taking care of our people. That's why we offer some amazing perks and benefits through our engagement platform, LOMONDlife.
Here's what you can look forward to:
Our smart spending app gives you discounts at over 900 retailers and our wellbeing centre is packed with resources to help you get active, eat healthier, improve your financial wellbeing, and master your mental health.
Our Employee Assistance Programme offers free counselling support sessions.
Our annual leave purchase scheme, where you can buy up to an extra 5 days of holiday.
Get the latest gadgets and appliances with our Smart Tech Scheme.
We're committed to reducing our carbon footprint with our Cycle2Work Scheme.
We offer enhanced Family Friendly Leave for maternity, paternity, adoption, and IVF.
You'll enjoy competitive base pay that aligns with market value, plus incentivised commission and performance bonuses for most roles.
Celebrate your loyalty with special days and celebrations for length of service.
Planning for retirement? We've got you covered with that important pension pot.
We'll support your professional development by funding your professional qualifications, so you can reach your full potential and build your career.
And of course, we like to have a little fun too! Our company socials bring our people together. So work hard, and then socialise even harder!
We're excited to offer these amazing benefits to our hardworking teams. It's our way of showing appreciation for your dedication. At DJ Alexander, we value diversity and inclusion. We welcome applicants of all nationalities, backgrounds, abilities, and perspectives.
Join us and experience a workplace that truly values you. Apply today!
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