In-Store Trainer - Stevenage Area
Full Time - Salary up to £28,000
At Inspired Recruitment Group, we understand that exploring a new job opportunity can feel like a big step. That's why we approach every conversation with care, confidentiality, and absolutely no pressure. If you're an experienced In-Store Trainer looking for a fresh start in a supportive, well-established practice, we're here to help you take that step at your own pace.
Role Overview
We're working with a leading optician in the Stevenage area that has become the optician of choice within the local community. Known for their outstanding reputation in clinical excellence, customer service, and a strong team culture, this practice is looking to welcome a dedicated In-Store Trainer to help support the ongoing development of their optical team.
You'll play a key role in ensuring every team member feels confident, supported, and equipped with the skills they need to deliver exceptional care to every patient.
Key Responsibilities
* Deliver engaging in-store training sessions to develop team knowledge, confidence, and consistency.
* Support new team members with onboarding, ensuring a smooth and positive integration into the practice.
* Identify individual and team training needs, creating tailored development plans.
* Work closely with management and clinical leads to maintain high standards of customer service and professionalism.
* Keep up to date with product knowledge, promotions, and industry updates.
* Encourage best practice and teamwork across both practices in the Stevenage area.
About the Practice
* Full-time role based between two well-established practices in the Stevenage area.
* Both locations offer modern, well-equipped environments - one with a relaxed, community feel and the other with a faster-paced dynamic.
* You'll be part of a friendly and supportive team that includes 4 Dispensing Opticians, 1 Contact Lens Optician, and 2 Resident Optometrists, with a full pre-screening and testing team in place.
* Ongoing professional development opportunities available, with support for clinical or management pathways.
What We're Looking For
* Previous experience in optical retail as well as a similar training/coaching role.
* Strong communication and people skills, with a natural ability to inspire and motivate others.
* A passion for helping others grow and succeed in their roles.
* Organised, proactive, and confident in delivering both group and one-to-one training.
* A positive, team-first attitude and commitment to excellence.
Salary and Benefits
* Basic salary up to £28,000 (DOE)
* Full-time position
* Excellent career development and training opportunities
* Supportive, friendly team culture
* Chance to work across two successful, contrasting practices
How to Apply
We Keep Things Simple and Supportive
At Inspired Recruitment Group, we don't believe in pushy or pressured tactics. Whether you're actively job hunting or just quietly curious about what else is out there, we're here for a confidential, no-obligation chat. We treat every conversation with respect and honesty-and we're with you every step of the way if you decide to move forward.
When you're ready, get in touch with Chris at Inspired Recruitment Group:
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IGOA