The Company
Homezones is a privately owned property investment firm with an established and rapidly expanding, in-house HMO portfolio. With a plan to develop an estate of more than 100 properties, we now seek an experienced, enthusiastic and energetic Estate Manager to manage the existing and rapidly growing estate.
The Role
Suitable Property Managers will have at least 2 years Lettings Management experience (ideally encompassing HMO's), excellent written and spoken English, live in (or within commuting range of) West Midlands and ideally hold a related professional qualification (ARLA etc.)
* Initially Managing circa 10 HMO's, mostly in and around the West Midlands
* Overseeing the full tenant management process from viewings to inventories, check-ins, check outs and referencing
* Management of deposits, tenancy agreements, rent and associated certification (Gas, Electricity etc.)
* Maintenance and Contractor Management
* Marketing of new developments as they are completed, licensed and ready to let
* Portfolio is high-quality, six bedroom, all ensuite HMO's, there are no single unit lets
* The primary focus is the high-quality management of an in-house owned portfolio
* Ownership and updating of Lettings software (CoHo)
* The Property team will expand organically, in line with the business plan
* Creative input around HMO decoration and aesthetics
* Ownership, creation and launch of 'membership network' and associated website
* Responsible for staging and final launch preparations of each property
* Management of third-party Lettings agent network for remote locations
* Ownership of third-party client relationships, where applicable
* Responsible for generating monthly and quarterly reports
Skills Required:
* Previous experience within the HMO market preferred but not essential
* Full understanding of Renter Rights Bill (RRB) and impact to business
* Understanding current legislation, in line with HMO lettings – Compliancy standards etc
* High level of customer service skills
* Excellent telephone manner, excellent communication skills, including active listening
* Excellent organisational/administration/people skills – Confident with people and processes
* Able to prioritise workload, flexible and able to negotiate and manage expectations
* Confident team player, with the experience to manage people, willing and able to manage a growing team, leading by example
* Positive, professional, and always willing to help – The Property Teams 'go to' person
* Desire to develop your career - Keeping up to date with training and relevant legislation
* An interest in growing the business – Confident to make improvement suggestions
* Experience of Section 21. Section 8 and other relevant property enforcement policies -
Essential
In addition, given this role will work predominantly from home, the suitable Property Manager will be IT literate (Teams/Zoom, Outlook etc, Excel.) and prepared to travel to sites, as required.
Salary and Benefits
Salary and benefits for the successful HMO Estate Manager will depend on experience and qualifications, with reviews and uplifts based on tenure and performance.
Salary dependent on experience and qualifications, circa £40,000 base salary
Commission paid against room utilisation/capacity. OTE - £46,000
Car to be negotiated. Own car preferred but will consider company car. All expenses covered
New PC/Laptop
Mobile Phone
25 Days holiday entitlement
If you are an experienced Property Manager, familiar with HMO's, live in or close to the West Midlands, want to work client side and meet the above criteria, please apply now for immediate consideration and further information.