Job Description
🚨NEW OPPORTUNITY‼️
Role: Mortgage Administrator
Location: Hainault / Brentwood Essex
Proper Recruitment are delighted to be working with a successful mortgage brokerage in Essex who are looking for an experienced Mortgage Administrator to provide support to clients within a fast-paced and busy customer focused role. The ideal candidate will be confident, have enthusiasm, be a team player, have excellent communication skills and comfortable on the phone to clients. Must have an understanding of mortgages and the property purchasing process.
This is an office based role Monday - Friday during probation [3 months] then will become Hybrid.
Responsibilities:
1. Dealing with incoming calls, emails, post and voicemails, responding to any non-advisory queries in a professional and timely manner and referring any advisory queries to the relevant advisor, following these up with the relevant broker to ensure a response has been issued.
2. Liaising with solicitors, lenders, estate agents and brokers to progress mortgage applications from start to finish as quickly and seamlessly as possible
3. Ensure our customer service database is kept up to date and all information held is accurate and that team membe...