Property
The diversity of the product offering encompasses a luxury hotel, with 204 rooms within the main Hotel and Villa accommodation, 11 meeting rooms, 3 golf courses, The Spa at Turnberry and Turnberry Adventures across the grounds of the 827-acre resort. The property is owned and managed by The Trump Organisation.
Overview
Trump Turnberry is seeking a professional, discreet, and highly service-oriented Chauffeur to provide luxury transportation services to our guests. As a key representative of the resort, you will deliver an exceptional first and last impression, ensuring safe, comfortable, and seamless travel experiences.
Key Responsibilities
Provide luxury chauffeured transportation for guests, including airport transfers, golf outings, dining reservations and local tours
Provide a warm, polished Turnberry welcome and assist with luggage, ensuring a flawless arrival and departure experience
Deliver concierge-level service, sharing local knowledge of Ayrshire, Scottish Culture and nearby points of interest when appropriate
Operate all vehicles with the highest standards of safety, precision, and care
Maintain immaculate presentation and condition of all resort vehicles at all times
Anticipate guest needs and exceed expectations through attentive, intuitive service
Coordinate seamlessly with Concierge and Front Office teams to ensure efficient and timely service
Uphold absolute discretion and confidentiality in all guest interactions
Conduct regular vehicle inspections and ensure all vehicles meet luxury presentation standards
Maintain familiarity with guest preferences
Conduct vehicle checks including fuel levels, tyres, cleanliness, safety systems and interior amenities
Liaise with the technical services department to address any mechanical issues and keep the fleet in optimal condition
Drive responsibly and smoothly adhering to UK and Scottish road laws and resort policies.
Ensure guest safety at all times
Ability to handle heavy lifting when required, demonstrating physical fitness and stamina
Monitor real-time traffic, weather and flight information to adjust routes and timings proactively
Candidate Requirements:
Must be eligible to live and work in the UK
Must hold UK Drivers license with a clean driving record.
Strong knowledge of Ayrshire, Glasgow, Edinburgh and other major Scottish roads & routes
Naturally warm and polished demeanour
Must be smart and well presented. Professional grooming aligned with the Trump Turnberry standards
Flexibility to work varying shifts, including early mornings, late evenings and weekends
Passion for delivering a 5 star level of service and bespoke guest experiences
Strong communication and interpersonal skills.
Maintains composure, attention to detail, and discretion at all times
Ability to maintain confidentiality and act with integrity.
Ability to lift luggage/golf clubs in and out of vehicles
Comfortable using satnav and other computerised equipment
Benefits include
Subsidised staff accommodation (if required).
Access to a meal on duty in the staff canteen.
Turnberry Friends & Family Rooms Programme - discounted room rates at Trump Turnberry, available to you and your family.
Discounts available at the Food & Beverage outlets and the Golf Professional Shop.
Resort Facilities use of the Spa, Gym and Golf facilities. (subject to some restrictions) .
Trump Hotels Associate and Friends & Family Rates - discounted room rates at all Trump Properties.
Uniforms - a uniform will be provided, and items will be laundered at the Company's expense.
Employee Assistance Programme offering a range of Employee Assistance Help Lines.
Ongoing training and development, first-class hospitality training &Apprenticeship programmes are available.
Share of gratuities and service charge within Food and Beverage
Grooming:
All employees must conform to the resorts Grooming Policy.
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