Junior IT Support Engineer – Field Based (Peterborough)
Salary: £25,000 – £27,000
Location: Northampton
About The Role
This is a fantastic opportunity for someone starting their IT career and looking to gain real, hands‑on experience across a wide range of technologies. You’ll be providing on‑site support to users, helping to resolve day‑to‑day IT issues, and learning how to manage systems, hardware, and networks in a live business environment. You’ll receive full training and support from experienced engineers while building your technical skills in Microsoft and networking technologies.
Key Responsibilities
* Provide on‑site support for users across hardware, software, and network issues
* Help install, configure, and maintain computers, printers, and mobile devices
* Support Microsoft environments including Windows 10/11, Office 365, and Active Directory
* Assist with IT setups, system updates, and troubleshooting tasks
* Deliver a friendly and professional service to all users
* Get hands‑on exposure to networking technologies, including Cisco equipment
Skills And Experience Required
* Some experience in IT support (through work, education, or personal projects)
* Basic understanding of Windows operating systems and Office 365
* Interest in networking and cloud technologies (Cisco, Azure, Intune, etc.)
* Strong problem‑solving skills and willingness to learn
* Excellent communication and people skills
* Full UK driving licence and willingness to travel locally
* Enhanced DBS check (or willingness to obtain one)
What's on Offer
* Salary between £25,000 - £27,000 depending on experience
* Car allowance with fuel reimbursed from the start of your commute
* Excellent on‑the‑job training with support from senior engineers
* Exposure to Microsoft and Cisco technologies in real‑world environments
* Clear career progression into senior or specialist IT roles
* Supportive, friendly team and long‑term career development
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