Field Service Engineer role at Parker Hannifin
We believe that the future belongs to those with vision. That’s why we’re seeking team players who share our purpose of enabling engineering breakthroughs that lead to a better tomorrow. Working at Parker means belonging to a passionate, dynamic and innovative team, empowered to make a difference.
Responsibilities
* We would like you to be the technical point of contact for our customers in the aerospace industry, supporting and helping analyse and resolve performance or safety related issues relevant to our vast product portfolio and systems (including flight controls, hydraulics, fuel, inerting and braking systems)
* Regular visits to customer premises (and occasionally conferences) to discuss product issues, provide technical advice and conduct training
* Collect and communicate actionable information on the performance of Parker fielded product to drive continuous improvements and retrofit initiatives
* Collaborate closely with all relevant internal departments such as – but not limited to – Safety, Quality, Divisional Engineering, Business Development, Reliability, Tech Pubs and Program Management to resolve customer concerns quickly and efficiently
* Maintain close relationships with customers and all key stakeholders to ensure a trusting and collaborative partnership
Qualifications
* Diploma or master’s degree in mechanical engineering or aerospace Engineering
* Strong customer and service orientation as well as excellent communication skills
* Ideally 5-10 years of industry experience with a strong understanding of Aircraft Systems, gained at an airline or OEM like Airbus/Boeing/Embraer/other or another aerospace vendor
* Ability to solve complex technical problems and develop innovative solutions
* Independent, structured, and result-driven working style
* Team player with the ability to work effectively in interdisciplinary and intercontinental teams and handle customer inquiries
* Willingness to travel frequently (approx. 25-30%) within the UK, Ireland and mainland Europe
* Excellent written and spoken English skills
Desirable
* Additional languages are a plus
What We Offer
* 1 day working from home
* Funded membership of a professional body
* Focused career development planning with opportunities to progress
* Pension scheme with up to 10% matching company contribution
* Income protection scheme
* Life Assurance x4 basic salary
* Share buying scheme
* 25 days holiday, plus bank holidays, with the option to buy and sell up to 5 days
* Service-related holiday (3 years = 1 day and increase up to max 5 days)
* Cash Plan or Private Medical Cover
* Employee Assistance Program for Health & Wellbeing
* Free on-site car parking
* Employee Referral Scheme
* An on-site restaurant and Starbucks offering subsidised food
* Employee Perks – offering discounts on a huge variety of goods and services
Equal Employment Opportunity
Parker is an equal opportunity employer and does not discriminate on grounds of age, race, religion, ethnic origin, sex, sexual orientation or disability in relation to recruitment and employment.
#J-18808-Ljbffr