Role Purpose
Ideagen is the invisible force behind many things we rely on every day - from keeping airplanes soaring in the sky, to ensuring the food on our tables is safe, to helping doctors and nurses care for the sick.
So, when you think of Ideagen, think of it as the silent teammate that's always working behind the scenes to help those people who make our lives safer and better.
Every day millions of people are kept safe using Ideagen software. We have offices all over the world including America, Australia, Malaysia and India with people doing lots of different and exciting jobs.
Ideagen believe that by recruiting diverse and talented individuals, we create an inclusive community for all. We are committed to empowering all colleagues to maximize their potential and express their unique characteristics, experience, and knowledge to achieve their ambitions.
As a Cloud Site Reliability Engineer, you will play a key role in managing, monitoring, and maintaining our infrastructure platforms across a multi-cloud environment.
Responsibilities
• Manage and execute operational changes to cloud based infrastructure services.
• Provide operational support and be able to co-ordinate with other teams during incidents that may impact service.
• Work to improve the reliability, quality, performance, and scalability of our infrastructure.
• Continually measure and optimize system performance.
• Enable the engineering organization to innovate and deliver with greater speed and safety.
Skills and Experience
• Experience in production 24/7 high-availability SaaS environments based on AWS preferred.
• Knowledge of AWS tools and products, that follow the AWS Well-Architected Framework.
• Experience of CI/CD such as Jenkins, GitLab, Azure DevOps etc desired.
• Experience with Infrastructure as Code (IaC) tools such as Terraform, CloudFormation a plus
• Some scripting skills in various languages such as Python, BASH, and/or PowerShell.
• Working alongside development functions delivering software within an agile development environment.
Behaviors
1. Ambitious - Drive, Planning & Execution
2. Adventurous - Flexibility, Resilience & Savvy thinking
3. Community - Collaboration & Communication
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