Role Purpose
Our client is looking for a Coordinator to manage the daily activities of their field workforce, delivering a high-quality, customer-focused maintenance service and ensuring full compliance with safety and building legislation.
Key Responsibilities
1. Manage daily operations of the electronic scheduling system, ensuring appointments are accurate, up to date, and completed on time.
2. Maintain strong communication with operatives, colleagues, managers, and customers.
3. Monitor and manage work progress within agreed timescales and client requirements.
4. Ensure operatives provide timely updates so schedules reflect customer needs.
5. Reschedule work when absences, delays, materials, or emergencies arise, and communicate changes to all relevant parties.
6. Rebook pending or suspended jobs promptly and follow up on outstanding materials.
7. Report issues around work quality, timeliness, or potential disciplinary matters to the Repairs Planning Manager.
8.