Summer Receptionists - Edinburgh This position is well suited to individuals who are looking to gain hands-on experience in a fast-paced workplace. Working shift pattern is 40 hours per week. We are hiring 3 Summer Receptionists. Responsibilities To follow the service standards of the reception team, to ensure total guest satisfaction Assisting guests on arrival/departure in a friendly manner following the check in/out procedures To carry out the day-to-day general administration: answer the telephone, take messages and assisting with inquiries Assist with any problems arising whilst on shift. Reporting guests comment and complaints to the Manager To operate a handover system between each shift. To ensure that the reception area is kept clean and tidy, and well stocked. Act quickly and efficiently during emergency situations To perform other hotel related operational tasks as assigned by management. Requirements The ideal candidate will have a positive, can-do attitude and must have a passion for delivering exceptional customer service within the hospitality industry. Experience in speaking languages would be a bonus. If you feel that you are the right person, then we would love to hear from you At Homes for Students, we believe in equal opportunities and inclusivity. We are proud members of Inclusive Employers, and we value the growth and learning that comes from a diverse team. We encourage applications from candidates of all backgrounds and communities, and we are open to discussing any reasonable adjustments you may require.