Are you an organised, hands‑on operator who thrives in fast-paced venues? We're looking for a proactive Business Manager to support the Executive Director with the operational, commercial and logistical delivery of a busy racing and events venue.
This is a varied, people‑focused role where no two days are the same-perfect for someone who loves problem‑solving, event delivery, and building strong relationships across teams, suppliers and customers.
What you'll be doing
Support the Executive Director in overseeing catering and operational teams to ensure exceptional customer experiences.
Lead and deliver non‑catering events including self‑catered weddings and bespoke functions.
Take a hands‑on approach to day‑to‑day venue operations, stepping in wherever needed.
Assist the Hospitality & Events Manager with show rounds, planning and customer engagement.
Manage logistical preparation for racedays and events, working closely with operations and catering.
Build strong relationships with key customers, sponsors, contractors and industry stakeholders.
Act as a main point of contact for on‑site queries, including annual members, owners and trainers.
Uphold the venue's brand values, ensuring facilities and service levels meet the highest standards.
Support safe working practices across the venue in line with H&S and operational policies.
Assist with marketing coordination-liaising with sales and marketing teams to create content and campaigns.
Oversee operational areas such as cleaning rotas, site setup, signage, suppliers and compliance.
Manage raceday logistics including steward coordination, pass systems, racecards, bookmaking areas and supplier communications.
Ensure non‑raceday event setup, breakdown and costings are delivered professionally and efficiently.
Foster a flexible, collaborative working culture within the team.
What we're looking for
Essential:
Minimum 2 years' experience in venue or event operations-stadia or racing experience an advantage but not essential.
Strong organisational and logistical planning skills.
Experience coordinating event build, delivery and breakdown.
Confident communicator with the ability to build relationships with stakeholders and customers.
A proactive, problem‑solving mindset with strong attention to detail.
Hard‑working, flexible and a strong team player with a positive attitude.Desirable:
Experience in customer engagement roles.
Background in supporting marketing or sales teams.
Understanding of H&S procedures, risk assessments, COSHH and safe systems of work.
Why join?
You'll be part of a passionate, supportive team in a unique and exciting events environment-working on racedays, weddings, hospitality events and venue operations with real opportunity to make an impact.
Blue Arrow is proud to be a Disability Confident Employer and is committed to helping find great work opportunities for great people