Community Support Worker Telford CRHT
The team is based at Hall Court in Telford and provides mental health assessment, treatment and support to people in Telford & Wrekin. As an integral team in the Urgent Care Pathway we work 24 hours a day, 7 days a week. We work with people who are experiencing a mental health crisis, require extra support alongside their regular support network or who can have the same treatment provided at home that they would receive in a Mental Health Hospital.
We are looking to recruit a Band 3 Community Support Worker who will provide support, and spend therapeutic time with an allocated group of service users with mental health needs. You will promote service-users recovery and to assist them to maintain their place in the community or manage transitions between services. To assist the Shift co‑ordinator/ Lead Professional to plan, implement and evaluate individualised care plans.
Closing date: 05 July 2026
Main duties of the job
* Communicates with service-users and carers, all members of the multi-disciplinary team and staff in external agencies using a variety of methods including Information Technology.
* Regularly reports and effectively communicates service-users health status and care aims in care records and verbal reports to care‑co‑ordinators and other members of the multi‑disciplinary team.
* Relates appropriately with service-users, carers, colleagues and others - at all times maintaining professional boundaries.
* At all times ensures that own actions, support the equality, diversity, rights and responsibilities of individuals.
* Identifies, minimizes and reports risks of danger, harm and abuse to senior colleagues.
* At all times minimizes risks to self by undertaking safe working practices whilst regularly working under remote supervision in community settings.
* At all times works within agreed and established Trust policy and operational procedures.
Qualifications
* NVQ 3 in (Mental) Health and Social Care with demonstrable evidence of numeracy and literacy skills (equivalent GCSE's or Functional Skills)
Experience
* Experience of working with people with Mental Health Needs as a member of a multi-disciplinary community team
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer name
Midlands Partnership NHS Foundation Trust
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