Service Desk Analyst | Bideford or Norwich | Contract | £180-220 per day | Inside Scope
I’m currently partnered with a well-established travel organisation that’s looking to bring on a Service Desk Analyston a contract basis.
This role sits within a busy IT service desk team, providing 1st and 2nd line support to end users in a fast-paced environment. You’ll be handling hardware/software issues, supporting business operations, and working across technologies including Microsoft, Apple, and Linux.
They’re ideally looking for candidates with:
* 2+ years’ IT support experience
* Strong 1st/2nd line troubleshooting skills
* Good networking fundamentals (TCP/IP)
* Experience with hardware support and upgrades
* Excellent communication skills
Exposure to Microsoft 365, Active Directory, AWS, or scripting (PowerShell) would be a bonus.