Do you have experience working as a Receptionist, Administrator, or in a customer-facing support role?
Are you someone who thrives in a busy environment and takes pride in being the first point of contact?
Would you like to be part of a friendly, professional team where your organisational and multitasking skills are valued every day?
Our client is a respected and well-established company based in Banbury, Oxfordshire, offering specialised solutions across a range of business areas. With a welcoming and collaborative team culture, they are now looking for a Receptionist Administrator to join their office and play a key role in maintaining exceptional front-of-house operations and administrative support.
Key Responsibilities:
* Welcome and direct all visitors, issuing access cards and Wi-Fi codes when required.
* Answer incoming telephone calls and transfer to appropriate staff or take clear, concise messages.
* Handle incoming & outgoing post and courier deliveries.
* Manage meeting room bookings and coordinate schedules accordingly.
* Keep the reception area professional, tidy, and presentable at all times.
* Support company-wide administrative duties, including photocopying, data entry, and document handling.
* Assist with sales contract administration and ensure accurate documentation is saved to the correct customer records.
* Liaise with the Helpdesk regarding customer contract queries and assist with handling customer media.
* Provide administrative support to the Sales Director, including producing contract templates, updating contact records, and preparing monthly renewal reports.
* Arrange and manage all bookings with clients, including consultant scheduling, documentation, and follow-up.
* Distribute key documentation such as welcome packs, questionnaires and test certificates.
* Maintain stationery supplies and kitchen consumables, placing orders when required.
* Follow internal ISO procedures and maintain up-to-date records where applicable.
Key Skills & Experience Required:
* Previous experience in a receptionist, administration, or customer service-based role.
* Confident and professional telephone manner.
* Strong IT skills, particularly Microsoft Office (Word, Excel, Outlook).
* Excellent verbal and written communication skills.
* Outstanding organisation and time management abilities.
* High attention to detail and accuracy.
* Ability to handle sensitive information with discretion.
* Knowledge of ISO procedures (desirable but not essential).
Additional Information:
* Monday to Friday – 8:30am to 5:30pm (40-hour week).
* 20 days annual leave (rising to 25 with length of service), plus bank holidays.
* Pension scheme.
* On-site parking.
To express interest in this promising role, kindly forward your latest CV, detailing your present or most recent remuneration package and any notice period you might have. For a discreet, detailed discussion about the role, you can reach out to Shanelle Bowyer at 01295-983585. Alternatively, connect with us on LinkedIn via the following link: https://www.linkedin.com/in/shanelle-bowyer-3b8796139/
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