This is an exciting opportunity to join a fast-paced Project Delivery team responsible for understanding customer requirements, designing and scoping solutions, and delivering successful outcomes that align with quality and commercial objectives. While we maintain a core technology stack, the diversity of our client portfolio ensures exposure to a wide range of platforms, vendors, and solution types.
Key Responsibilities
* Contribute as a technical resource across the full lifecycle of internal and customer projects-design, implementation, testing, documentation, handover, and sign-off.
* Review, validate, and technically approve installations, upgrades, and change requests while ensuring robust planning, testing, and risk mitigation measures.
* Provide regular progress updates to Project Managers and key stakeholders.
* Produce high-quality technical documentation including design standards, project plans, proposals, handover packs, and training materials.
* Support pre-sales activities by preparing proposals and delivering presentations to prospective and existing customers.
* Review sales proposals to ensure alignment with internal standards, technical integrity, and suitability for customer requirements.
* Recommend solutions that are robust, cost-effective, and compliant, with a thorough understanding of risk and impact.
* Identify emerging technologies and present recommendations for adoption.
* Maintain an expert-level understanding of the organisation's product and solutions roadmap.
* Obtain and maintain relevant vendor accreditations as agreed with senior technical leadership.
* Adhere to internal change control processes and accurately log all billable time.
* Conduct technical audits of client environments, prepare reports, and present recommendations.
* Mentor junior members of the technical team and contribute to their professional development.
Required Technical Skills
* Virtualisation: Strong experience with VMware; VCP certification preferred.
* Cloud Technologies: Proven experience migrating workloads to Microsoft cloud services, including Azure and Office 365.
* Security: Strong knowledge of Microsoft cloud security (MFA, Intune, compliance, email security).
* Microsoft Stack: Deep familiarity with Microsoft Server environments (2008-2022), Active Directory, SQL, DHCP, DNS, and server migration.
* Networking: Solid understanding of networking fundamentals, routing, VPNs, and vendor-specific hardware deployments.
* Backup & DR: Hands-on experience with backup platforms, disaster recovery solutions, and bare-metal recovery.
* Microsoft 365: Expertise across areas such as email migration, Intune deployment, Azure AD Join, AD Connect, SharePoint Online, DLP, MDM.
* Strong troubleshooting and root cause analysis capabilities.
Desirable Skills
* Exposure to alternative cloud platforms (AWS, Google Cloud)
* Experience with remote desktop technologies (VDI, AVD, Citrix, Terminal Services)
* Strong storage knowledge (iSCSI, SAN, NAS)
* PowerShell scripting capabilities
* Networking certifications (e.g., CCNA, Network+)
* Experience with automation tools such as Puppet, Ansible, or Salt
* Understanding of cloud-based telephony (e.g., 3CX, Microsoft Teams)
* Linux administration knowledge
Robert Walters Operations Limited is an employment business and employment agency and welcomes applications from all candidates