Role Description:
The Cars commercial Supply Management (SM) team exists to ensure we have the strongest possible relationships, contracts and commercials within the car rental market, ensuring we deliver a best in class offer to our customers and our partners. The complex suite of operating models that exists within car rental requires the SM team, at all levels, be able to conduct complex negotiation of contracts, commissions, net rates, rebates, promotions, product types and T&Cs. Managing partner relationships is fully within the control of the SM team and complex, requiring management of pricing and trading performance through close working with Revenue Management & Marketing functions. SM is also fully accountable for owning all partner CX metrics and driving improvements in the experience customers receive from partners. The SM team is accountable for ensuring we deliver company revenue and net margin targets.
Role Overview
Responsible for executing Booking.com’s commercial strategy in a defined market(s), by supporting the development of local and regional opportunities and optimising the relationships with partners and external parties. Responsible for delivering outstanding commercial results across all commercial metrics, and building exceptional relationships with our partners measured by our bi-annual partner surveys.
Support Regional Partnership Managers in annual commercial negotiations, and ad-hoc marketing asks, using trading data and business acumen to deliver the best possible value for our customers, our partners and for Booking.com
Key Job Responsibilities and Duties
* Responsible for supporting the development of local opportunities including, but not limited to, new partner contracting and onboarding, commercial negotiation and promo sourcing, and playing a leading role in the relationships with all partners in their Market(s).
* Be the source of truth for our day to day trading results, and lead internal and external business reviews to drive each partnership and region towards our joint targets.
* Representing Booking.com to partners in market visits and at local and regional tourism events, with the goal to develop ever stronger partnerships, driving our mutual business and ensure close relationships with local stakeholders.
* Responsible for delivering our commercial targets for the partners they manage within their geographical region
* Ensuring collaboration with other channels and functions within the organisation to achieve targets and KPIs
* Each Partnerships Manager is responsible for approximately 20 supply partners and 5% of total global car rental revenue
Role Qualifications and Requirements
* Solution oriented and result driven
* Able to adapt to change
* Strong stakeholder management
* Strong work ethic; self-directed and resourceful
* Experience working as part of cross-functional teams in an international environment
* Strong analytical skills
* Strong commercial skills including proven track record in negotiation
* Language: English
Benefits & Perks - Global Impact, Personal Relevance:
Booking.com’s Total Rewards Philosophy is not only about compensation but also about benefits. We offer a competitive compensation and benefits package, as well unique-to-Booking.com benefits which include:
* Annual paid time off and generous paid leave scheme including: parent, grandparent, bereavement, and care leave
* Hybrid working including flexible working arrangements, and up to 20 days per year working from abroad (home country)
* Industry leading product discounts - up to 1400 per year - for yourself, including automatic Genius Level 3 status and Booking.com wallet credit
Diversity, Equity and Inclusion (DEI) at Booking.com:
Diversity, Equity & Inclusion have been a core part of our company culture since day one. This ongoing journey starts with our very own employees, who represent over 140 nationalities and a wide range of ethnic and social backgrounds, genders and sexual orientations.
Take it from our Chief People Officer, Paulo Pisano: “At Booking.com, the diversity of our people doesn’t just build an outstanding workplace, it also creates a better and more inclusive travel experience for everyone. Inclusion is at the heart of everything we do. It’s a place where you can make your mark and have a real impact in travel and tech.”
We ensure that colleagues with disabilities are provided the adjustments and tools they need to participate in the job application and interview process, to perform crucial job functions, and to receive other benefits and privileges of employment.
Application Process:
* Let’s go places together: How we Hire
* Detailed instructions on post-application requirements including any required application materials, deadlines, portfolios, coding challenges, or other assessments as defined by BU or department.
* This role does not come with relocation assistance.
Booking.com is proud to be an equal opportunity workplace and is an affirmative action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. We strive to move well beyond traditional equal opportunity and work to create an environment that allows everyone to thrive.