Latham & Watkins is a global law firm consistently ranked among the top firms in the world. The success of our firm is largely determined by our commitment to hire and develop the very best and brightest, creating a team that provides our clients with the highest quality of work and service. We are driven by our core values: respect, innovation, and collaboration.
The Guest Services Host (Evening Shift) is an integral part of Lathams Workplace Experience (WE) team. This role will be responsible for integrating people, space, and technology to provide a globally consistent, welcoming, and productive experience wherever you choose to work, while anticipating internal and external guest needs by understanding in-office services and work areas. This role will be located in our London office. This role will require a regular shift of 1:00 pm - 9:00 pm.
Other key responsibilities include:
Front Desk Support Welcoming all personnel and external visitors
Registering visitors and coordinating details with building security and administration
Supporting the daily workflow Anticipating internal and external guest needs by understanding in-office services and work areas
Building and maintaining guest profiles to tailor support
Conference centre/meeting support Coordinating internal and external office events in accordance with local responsibilities
Spot cleaning, tidying, and reconfiguring amenity spaces, pantries, cafes, soft seating, and other areas
Demonstrate the ability to foster an atmosphere of belonging
Display the ability to communicate effectively and adapt with ease
Possess high EQ skills and have the ability to respond with appropriate behaviour
Hospitality or customer service management experience
High school diploma or an equivalent
Successful candidates will not only be provided with an outstanding career opportunity and welcoming environment, but will also be provided with a generous total compensation package with bonuses awarded in recognition of both individual and firm performance. Eligible employees can participate in Lathams comprehensive benefit program which includes:
Health insurance as well as group income protection and life assurance
A pension plan
Wellness programs
Employee discounts
And more!
Additionally, we have a range of diversity programming including Global Affinity Groups. These groups provide a firmwide platform to share experiences and advice as well as an opportunity to participate in a supportive network with common interests to help make life at the firm even better.
Latham & Watkins is committed to diversity, equal opportunity, sustainability, and pro bono legal services. We draw from a remarkable wealth of talent to create one of the world's leading law firms, and advance these commitments through the work of our Global Citizenship department. Our lawyers, paralegals, and professional staff worldwide comprise a rich mixture of different races, ethnic backgrounds, religions, sexual orientations, cultures, and primary languages. Our diversity makes us who we are.
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