Overview
Job Title: Senior Support Worker
Location: Swansea
Salary: £13.60 – £14.20 per hour
Hours: Full-time, 37.5 hours per week (Day/Night shifts with sleep-ins)
Driver Requirement: Full UK Driving Licence essential
Qualifications: NVQ/QCF Level 3 in Health and Social Care (or equivalent)
Are you an experienced Support Worker with the right qualifications and a passion to lead by example and help others live their best lives? If so, this could be the perfect opportunity for you.
About the Role
As a Senior Support Worker, you’ll play a key leadership role in our Swansea team. You’ll support and guide a dedicated team of Support Workers, ensuring the highest standards of care and empowering individuals to live independently and confidently.
Responsibilities
* Leading and supervising a team of Support Workers to deliver exceptional care
* Ensuring high standards of support in line with individual care plans
* Organising and encouraging meaningful, community-based activities
* Maintaining accurate records and documentation
* Liaising with families, health professionals, and other stakeholders
* Conducting regular staff supervisions, audits, and performance reviews
* Overseeing day-to-day responsibilities within the service and promoting a warm, inclusive environment
About Our Swansea Team
Our work is based on enabling individuals to live independently, make their own choices, and engage with their communities. We adapt to the unique needs of each person—whether in shared homes, individual flats, or family settings—and support transitions to managing tenancies when appropriate to encourage autonomy and personal growth.
Why Join Us?
* Generous Leave – 5.6 weeks annual leave plus 8 public holidays
* Paid DBS – Enhanced DBS check and renewals covered
* Career Progression – Access QCF qualifications and professional development
* Circle App – Wellbeing tools, lifestyle discounts, fitness tips, and more
* Pension – Matched NEST contributions up to 3%
* Real Living Wage Employer – Competitive pay reflecting your skills and experience
* Referral Bonus – Earn £250 for each successful referral
* Thorough Induction – Paid, comprehensive onboarding to set you up for success
Requirements
* NVQ/QCF Level 3 in Health and Social Care (or equivalent)
* Full UK Driving Licence (essential)
* Minimum age: 18 (due to the nature of the role and support needs)
About Keys Group
Keys Group supports over 2,500 individuals across England and Wales through its three divisions: Accomplish (specialist residential, supported living, and accommodation for adults with learning disabilities, autism, mental health needs, and brain injuries); Keys (education and care for children and families); and Peak (indoor and outdoor adventure activities with bespoke education programs).
Keys Group is proud to sign the Armed Forces Covenant and welcomes service personnel, veterans, and military families. We offer veteran-friendly policies, a Veterans Peer Support Network, and Military Awareness training. We provide a guaranteed interview to current and former service personnel who meet the role criteria; please include military experience on your CV for the resourcing team to contact you.
How to Apply
Ready to take the next step in your care career? Apply now and a member of our friendly team will be in touch to discuss how you can make a difference with us.
Note: We are not accepting applications from recruitment agencies.
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