CARE COORDINATOR
Location: Woking and Surrey Heath
From £27,000 PA | Impactful role | Expert training | Friendly team
Bluebird Care – Where passion becomes expertise
We’re the best at what we do and it’s all thanks to talented people like you. As the leading Home Care provider, we take pride in our work - and we’re looking for a caring and dedicated person to join our Team as a Care Coordinator to help us set the standard.
As a Care Coordinator, you’ll help our team grow, support our colleagues, and make a real difference every day. If you’re someone who takes pride in their work, values teamwork, and wants to be part of a supportive and growing business that makes a real difference to their customers, then this is where you belong.
Responsibilities
As a Care Coordinator your key responsibilities will include:
* Liaise with the Field Care Supervisor / Registered Manager to ensure the right number of Care Assistants, with the right skills mixes, are recruited to meet the needs of the business.
* Allocate, process and adjust customer referrals and care needs promptly.
* Ensure full rota cover aligned with care plans and customer preferences.
* Schedule Care Assistants effectively, balancing skills, availability, travel and efficiency.
* Monitor workloads to maximise efficiency while supporting work/life balance.
* Adjust rotas quickly to cover sickness, holidays, or emergencies.
* Help with other administrative task in the office to help support the manager
* Providing Support
* Liaising with customers, their family, doctors, nurses, and social workers.
* Covering care assistant holiday and sickness
* Participating with an on call rota.
Requirements
* Right to work in the UK without requiring spοnsοrship or vіsa transfer
* Previous care assistant experience is required
* Previous care coordinator experience is required
* Strong understanding of care needs, confidentiality and safeguarding.
* Excellent organisation, admin and IT skills (including rostering systems).
* Skilled in rota planning, matching carers to customers and balancing efficiency with preferences.
Benefits
* 28 days holiday including bank holidays.
* Full training and development opportunities
* Ongoing support from a friendly and committed leadership team
* Professional development and industry-leading training
* Supportive, inclusive team environment
* Career progression opportunities
* Pension scheme
If you care deeply, Bluebird Care makes sure you have the time you need to do what you do best, the training so you can keep doing it better and the rewards that delivering such high-quality care deserves.
Bluebird Care is an Equal Opportunity Employer.
DBS checking and references will be undertaken in line with government regulations and recruitment best practices.