I'm working with a software solutions business based in Rugby who are looking for a highly capable and driven Technical Consultant to join their Professional Services team delivering complex, software-based solutions to customers across a range of sectors including government, aerospace & defence, banking, and healthcare.
Working as part of a collaborative delivery team, you will partner with Project Managers, Account Managers, and other Technical Consultants to ensure successful implementation and long-term customer success.
Key Responsibilities
In this role, you will be responsible for delivering end-to-end technical consulting services, including:
* Capturing and analysing customer requirements
* Designing and implementing technical solutions
* Installing, configuring, and deploying enterprise software
* Delivering training, acceptance testing, and go-live support
* Acting as a subject matter expert across the product suite
* Collaborating with internal teams including Pre-Sales, Product, and Engineering
* Troubleshooting and resolving complex technical issues
* Producing clear documentation, reports, and status updates
* Supporting system upgrades and enhancements
* Contributing to Statements of Work (SoWs)
* Ensuring smooth transition to support teams post-delivery
You will work closely with both technical and business stakeholders, building strong relationships and ensuring solutions align with customer needs.
Skills & Experience
Essential:
* Degree in Computer Science, IT, or a related discipline
* 10+ years’ experience in software or systems integration environments
* Minimum 5 years’ hands-on experience deploying enterprise security solutions
* Strong troubleshooting and problem-solving skills across enterprise systems
* Excellent communication and stakeholder management abilities
* Self-motivated with the ability to work independently and under pressure
Technical Expertise (desirable):
* Identity & Access Management (IAM)
* PKI, Certificate Authorities, and Hardware Security Modules (HSMs)
* Smart cards, security tokens, and multi-factor authentication
* Credential/Identity Management Systems (CMS/IDMS)
* Cybersecurity technologies
* Windows Server, Active Directory, Domain Controllers
* SQL Server and database querying
* Networking concepts and troubleshooting
Additional Information
* Hybrid working model based in Rugby
* Travel to customer sites (~20%)
* Willingness to undergo security clearance if required
This is an opportunity to work on complex, high-impact projects in a collaborative and technically advanced environment. You’ll play a key role in delivering secure, enterprise-grade solutions while continuing to develop your expertise.
The salary is £50,000 to £65,000 plus an annual bonus of up to £5,000