Full-time 37 hours per week - permanent position The Council are looking to recruit two enthusiastic people to join our Housing Advice and Allocations team. One position is permanent the other is fixed term to 2.10.2026. The candidate will need to demonstrate experience of delivering customer focused services, dealing with customer enquiries and be able to communicate effectively giving housing advice to a wide range of people. This is a busy and varied role which involves: Processing housing applications on our IT system and sending letters to confirm registration Undertaking checks on documentation from customers Answering email and phone enquiries from customers Providing housing advice to those seeking accommodation Assisting Allocations Officers in the allocation and letting of social housing Providing advice and assistance to customers approaching as homeless This role involves both working from the office and home working. If you have any questions or wish to have an informal discussion, please contact Becky Davy by email on becky.davy@warwickdc.gov.uk Closing Date 18th September 2025 Interviews: 29th September 2025