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1st Line IT Support (Hybrid Working), Barnsley
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Client:
Pybus Recruitment Ltd
Location:
Barnsley, United Kingdom
Job Category:
Other
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EU work permit required:
Yes
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Job Reference:
f606c91856fa
Job Views:
4
Posted:
05.05.2025
Expiry Date:
19.06.2025
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Job Description:
Job Description
Are you passionate about IT Support and looking for an exciting opportunity in Barnsley? Our esteemed client, a leading car dealership, is seeking a dedicated 1st Line IT Support Technician to join their vibrant Customer Support team. Job Role: 1st Line IT Support (Hybrid Working) Location: Barnsley, S71 Salary: Basic Salary£26,416
Hours: 40 Hours Per Week - Monday - Friday: 8am - 5pm (1 hour lunch) - Rotating Saturdays: 8am - 12pm (Time taken back in lieu) In this full-time, permanent role, you'll be the first point of contact for our internal colleagues, providing top-notch IT support. You'll handle everything from logging and troubleshooting calls to liaising with other departments, maintaining the highest standards of customer service. This is a Hybrid role working on site and also from home (the first 6 months during probation will be worked from the office full time, you will then move on to hybrid working from month 7). Key Responsibilities:
* Provide professional IT support via phone, email, and live chat.
* Log and manage support tickets, ensuring timely updates and resolution.
* Perform administrative tasks such as starters and leavers checks and contract changes.
* Collaborate with various departments to uphold exceptional customer care standards.
Requirements:
* Previous experience in IT Helpdesk and customer service.
* Ability to communicate effectively with customers of varying technical abilities.
* Experience in a high-pressure environment.
* Punctual, reliable, and an outstanding communicator.
* Minimum of 1 year of IT Helpdesk experience.
* Full UK driving licence and proof of right to work in the UK.
In addition to receiving a competitive salary, for the right candidate this position will offer:
Industry leading package
* 33 days annual leave (including bank holidays) in addition to an annual leave purchase & sale scheme
* Pension Scheme & Life Assurance
* Ford Privilege vehicle purchase scheme
* Discount on Service, Bodyshop and Parts
* 1 day each year to volunteer for a charity of your choice
* Cycle to work purchase scheme
* Access to Perks at Work discount website
This role is perfect for someone looking to develop their career in IT support and make a significant impact within a dynamic team. Ready to take on this exciting challenge? Apply now! To apply for this role please send your CV to Grant [emailprotected] or call 0191 823 7799. #ITSupport #BarnsleyJobs #CareerOpportunity
Requirements
Requirements:
* Previous experience in IT Helpdesk and customer service.
* Ability to communicate effectively with customers of varying technical abilities.
* Experience in a high-pressure environment.
* Punctual, reliable, and an outstanding communicator.
* Minimum of 1 year of IT Helpdesk experience.
* Full UK driving licence and proof of right to work in the UK.
Requirements
Requirements: Previous experience in IT Helpdesk and customer service. Ability to communicate effectively with customers of varying technical abilities. Experience in a high-pressure environment. Punctual, reliable, and an outstanding communicator. Minimum of 1 year of IT Helpdesk experience. Full UK driving licence and proof of right to work in the UK. #J-18808-Ljbffr