Posted: 20h ago
The role
A well-established organisation is looking to recruit a Customer Services & Pricing Coordinator to join its busy team in Peterlee. This is a varied administrative role combining pricing support, customer service, and account management responsibilities.
Working closely with an experienced team member, you will receive full training and support, making this an excellent opportunity for someone with strong administration and customer service experience who is looking to develop their skills within a successful and growing organisation.
Key Responsibilities
- Process and manage pricing requests accurately and efficiently
- Maintain and update internal systems with a high level of accuracy
- Complete general administrative and housekeeping tasks to support the department
- Act as a key point of contact for customer enquiries and complaints
- Respond to customer queries professionally and within agreed timescales
- Liaise with internal teams to investigate customer issues and coordinate appropriate resolutions
- Keep customers updated throughout the resolution process
- Support wider Customer Services and Pricing teams with day-to-day administrative tasks
- Build and maintain positive working relationships with customers and colleagues
About You
The s...
