An established and forward-thinking independent accountancy firm is seeking a Business Transformation Director to lead the modernisation of its Business Services division.
The department is a £2–2.5m revenue stream at the core of the firm's client offering.
This newly created role will take full ownership of transforming how the department operates, from client reporting and internal workflows to technology, structure, and go-to-market strategy. The aim is to create a scalable, efficient, and commercially focused function that delivers consistently high-quality service to clients.
Key areas of focus:
* Reviewing and redesigning all aspects of the Business Services operation.
* Enhancing use of cloud accounting and workflow technology.
* Driving improvements in pricing, profitability, and client segmentation.
* Developing a clear growth and client acquisition strategy.
* Leading cultural and structural change across the department.
The successful candidate will bring significant experience within an accountancy firm, ideally in a senior operational, transformation, or leadership capacity, with a strong understanding of how Business Services teams deliver and evolve.
This is a rare opportunity to shape the direction of a well-established firm and play a pivotal role in defining its future.
For a confidential conversation, please get in touch with Dean at Meraki Talent.