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Application Support Analyst – High Wycombe / Bristol – Hybrid role with main location in High Wycombe or Bristol. Working hours: 8:00 – 16:30 (Mon-Thu) and 13:00 finish on Friday; typically three days per week in the office.
Overview
Oxford Instruments is seeking an ERP Application Support Analyst to join our Enterprise Applications team. You’ll support and enhance our ERP systems across multiple sites and contribute to new implementations.
What You’ll Be Doing
* Provide 1st and 2nd line support for ERP systems (SyteLine), Doc-Trak, Shop-Trak, and associated applications
* Train users on best practices to drive consistency
* Liaise with third-party vendors while maintaining ownership of incidents
* Assist with new site setups and ERP-related projects
* Use SQL to interrogate and analyse data
* Identify opportunities to improve business processes
* Manage ERP security and user setup
* Maintain technical documentation and test new functionality
What You’ll Bring
* Bachelor’s degree in a relevant subject
* 2+ years’ experience supporting enterprise-level ERP systems
* Strong technical understanding of SQL
* Experience with Infor products and/or SyteLine (highly desirable)
* Knowledge of manufacturing or engineering industries (desirable)
* Exposure to PLM applications (desirable)
* Excellent communication and analytical skills
* Ability to manage multiple complex projects and adapt to change
* A proactive, user-focused mindset with a desire to learn and grow
Why Join Us?
At Oxford Instruments, we live by our values: Inclusive, Innovative, Trusted, and Purposeful. We offer a collaborative environment where your ideas and expertise will help shape the future of our technology and operations.
* 25 days of annual leave, with bank holidays on top
* Private medical insurance
* Life assurance
* Income protection
* Personal accident insurance
* Contribution pension scheme
* Employee assistance and wellbeing programme
* Sick pay
* Share incentive plan
* Cycle to Work scheme
* Bupa Rewards
All qualified applicants will receive consideration for employment without regard to race, colour, religion, sex, sexual orientation, gender identity, national origin, or disability.
Note to recruitment agencies: Oxford Instruments operates a Preferred Supplier List, and we do not accept unsolicited agency CVs. Please do not forward candidate details in response to this advert, or to any Oxford Instruments employees or other company locations. Oxford Instruments is not responsible for any fees related to unsolicited CVs.
Ready to Apply? Apply now »
Seniority level: Entry level
Employment type: Full-time
Job function: Information Technology
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