Who We Are | Ko wai mātou
Phoenix Healthcare is a dynamic and forward-thinking organisation committed to delivering high-quality healthcare services. With a strong focus on innovation and community well-being, we are growing rapidly to meet the evolving needs of the people we serve.
We are proud to support a kapa mahi (team) that embraces the values of manaakitanga (care and respect) and whanaungatanga (connection and relationships), creating a workplace where everyone feels they belong.
About the role I Mō te tūnga
We are looking for someone who is friendly, approachable, and genuinely enjoys helping people — someone who can offer a warm smile and help patients feel at ease the moment they walk through the door.
As a Medical Receptionist, you will be the face of our clinic, responsible for creating a safe and welcoming environment for tāngata whaiora (patients) and their whānau, while contributing to the delivery of exceptional patient care.
We have2 roles available.
* We are looking for one of the candidates to come withprior experience as this person is required to hit the ground running and provide support from time to time with our Hub in Rolleston (Staff cover of needed). Experience with Indici is ideal.
The role involves:
* Greeting and managing arriving patients
* Booking appointments in person and over the phone
* Responding to general enquiries
* Invoicing and collecting fees from patients
* Administrative support tasks
When you apply, please put in your cover letter which between the 2 options are you applying for.
Option 1: Maternity Leave Cover
* Ideal Start Date: July 2025
* Flexible Hours per week: Between 30 - 40 hours per week
Option 2: Permanent Full Time
* 40 Hours per week
What's In It for You | He aha te hua mau
* State-of-the-Art Facilities: Enjoy our modern, purpose-built facilities fully equipped to cater to your needs and those of our patients.
* Embracing Digital Healthcare: Stay ahead with our Indici practice management software and patient portal
* Growth Opportunities: We support your thirst for knowledge and encourage the development of special interests.
* Stay Fit and Active:Benefit from complimentary access to our onsite gym, ensuring a healthy work-life balance.
* Community Impact: Make a tangible difference by enhancing the health and well-being of our community.
About you | Mōhou ake
* Experience with Indici or a similar medical platform (preferred but not required)
* Previous use of MedTech Evolution (desirable; training will be provided)
* Previous experience in customer-facing roles within a healthcare or similar setting
* Proven ability to use digital systems confidently, with examples of learning new tools/software
* Clear and professional communication, both verbal and written
* Demonstrated organisational skills, including scheduling, managing time, or handling multiple admin tasks
* Understanding or prior application of Te Tiriti o Waitangi principles, or experience working in culturally diverse environments
Apply today!
Applicants must have the legal right to work in New Zealand (NZ residency or a valid NZ work visa).
Please note, only candidates with existing work rights will be considered for this position.
Only apply on the link above.
To learn more about the Phoenix Healthcare Group, please visit: www.phoenixhealthcare.co.nz
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