Alpadia’s mission is to encourage language development through immersion and to expand the horizons of our students and staff. Our vision for your employment is an exciting opportunity to grow your professional and personal skills in the education and youth sector. You will work in an international team of like-minded, positive people who are dedicated to making a difference through their work. Alpadia employment reflects our values of integrity, support, diversity, knowledge growth, and opportunity. In 2025 we welcomed 64 different student nationalities to the UK and we are proud of creating this uniquely diverse working environment for our staff members.
Overview
Join ALPADIA’s team to make Summer 2026 an unbelievable experience. We are looking for highly motivated people who have the ability to engage and inspire colleagues, and who are looking for an enriching and educational experience themselves.
Responsibilities
* Staff Management: Manage all staff effectively and respectfully, considering their personal development and providing all necessary support to ensure a high standard of service for students arriving and departing. Lead meetings to drive performance, assist with training and induction, and support the regional manager with performance management and disciplinary action as needed.
* Student Management: Safeguard and promote the wellbeing of all students in our care. Manage student/parent/agent queries effectively and respectfully, following Alpadia policies to ensure students enjoy and contribute to the programme with respect to others.
* Communication: Communicate effectively with all stakeholders in our camps, head office, transfer providers and customer care teams, ensuring professionalism and timely updates via the Sales and Admissions team and line managers.
* Complaint Management: Manage and respond to student/parent/agent complaints professionally and promptly. Conduct enquiries with airport/camp teams as necessary and collaborate with leadership to improve processes and reduce future complaints.
* Administration: Ensure weekend departure/arrival data and UM details are organized and delivered to partners on time. Manage airport transfer communications and inform Camp Management Teams of student departures each Friday in good time.
* Relationships: Maintain professional working relationships with Transfers Team and transfer providers. Foster a positive, motivated team environment.
Qualifications
Essential:
* Management experience in junior education or learning
* Experience working at airports or train stations in a similar role
* Experience working with juniors
* Experience in a role involving organisation, travel, or education
* Ability to manage a team of diverse personalities and skills
* Professional experience in holiday course centres or similar structure
* High sense of responsibility, organisation and initiative
* Ability to multitask and handle stressful situations
* Ability to work under pressure, multi-task, prioritise tasks and meet tight deadlines
* Ability to form and maintain appropriate relationships and personal boundaries with children and young people
* Positive attitude to the use of authority and maintaining discipline
* First Degree or similar
* High IT competency with Outlook & MS Office (especially Excel)
Desirable:
* Management experience in a summer school environment
* Experience managing multiple departments and teams
* Teaching qualification
* Excellent English, with an additional European language
* Emotional resilience in working with challenging behaviours
* Attention to detail at an exceptional level
* Management degree
* Safeguarding and Welfare experience with under 18s
Additional Information
* A developing and enriching summer experience
* The chance to make long term connections and friends
* Meaningful engagement with international students and the opportunity to give back
* A sense of belonging with many returning staff members each year
* Development of social, relationship and leadership skills
* Join a growing community of Alpadia staff members who return each year
* Start or continue professional development (CPD) in a supportive coaching environment
* Industry-competitive salary
* Role training and experiential learning opportunities
* An unforgettable experience in a dynamic atmosphere
* Attractive bonus options for returners and possible career progression
Location and dates of commitment
* Remote work
* June 2025 - August 2026 (fixed term contract)
Miscellaneous
* We are committed to the safety and wellbeing of our students; all staff will be required to undergo an Enhanced DBS check (and provide overseas conduct certificates where applicable).
* Equality and diversity are part of our core purpose. Alpadia summer schools are for everyone, for both students and staff.
How To Apply
Please apply with CV and cover letter. This vacancy will remain open until all positions are filled. We recommend applying at your earliest convenience. Only applicants who progress to an interview stage will receive a response to their application.
Equal Opportunity Statement
Alpadia Language Schools is committed to a diverse organisation and equality of opportunity for all. We welcome applications regardless of age, disability, sex, sexual orientation, gender identity, pregnancy and maternity, race, religion or belief, marriage or civil partnership. If you would like to request consideration under the Guaranteed Interview Scheme (GIS) as a disabled applicant, please indicate this on the form.
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