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Solutions coordinator

Norwich
Permanent
Rthirteen
Coordinator
Posted: 13h ago
Offer description

1. Posted: 9 July
2. Reference: R13/

Solutions Coordinator

Type:PermanentLocation:Norwich Specialism:Office SupportSalary:£27, - £30,

A dynamic and forward-thinking technology business is looking for a highly organised Solutions Coordinator to join their collaborative and fast-paced commercial team. Known for delivering expert solutions to growing businesses across the UK, they pride themselves on providing a personalised, people-first experience for their clients.

This hybrid role combines structured sales support with light-touch marketing coordination, giving the right candidate a chance to play a meaningful part in the customer journey, from first engagement through to onboarding and growth.

What’s in it for you?

Join a people-first, values-led business in a genuinely supportive environment. Hybrid and flexible working with modern offices based in Norwich. 25 days holiday (plus buy/sell scheme and birthday leave). Private medical insurance, enhanced maternity pay, and other wellbeing benefits. Access to structured training, career development pathways and industry learning tools. Be part of a team recently recognised as one of the best employers to work for in the UK.

The Day to Day:
3. Provide organised, proactive administrative support to both Sales and Marketing teams
4. Track and follow up on sales opportunities and proposals
5. Maintain clear and regular client communication, ensuring satisfaction and trust
6. Help prepare tailored content and marketing materials based on Account Manager input
7. Coordinate internal and external meetings, agendas, and actions
8. Ensure accurate handover of new client information for onboarding
9. Maintain and update internal systems, CRM data, and knowledge bases
10. Occasionally attend client meetings or industry networking events with Account Managers
You Will Have/Be:
11. Minimum 2 years’ experience in an administration or customer service role
12. Excellent communication and interpersonal skills
13. Strong attention to detail and a naturally structured working style
14. Enthusiasm for supporting a high-performing team and delivering real client value
15. Professional, confident telephone manner
16. Tech or IT industry experience is helpful but not essential

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