About the Role We are seeking a compassionate, principled, and motivated Executive Officer to lead the organisation into its next chapter. This is a hands-on, purpose-driven role.You will support Deaf individuals, strengthen partnerships, and ensure our services remain accessible, high-quality, and responsive to community needs. While BSL skills (British Sign Language) are welcomed, they are not essential what matters most is your commitment to equality, integrity, and willingness to learn.This role is ideal for someone passionate about community empowerment and improving communication access across Cornwall and South Devon. Key Responsibilities: Leadership & ManagementLead the day-to-day operations of the charityWork closely with the Board of Trustees to shape strategy and prioritiesManage staff, volunteers, and freelance communication professionalsEnsure compliance with legal, financial, and safeguarding responsibilitiesAdvocacy & Community EngagementAdvocate for Deaf people’s rights and communication accessBuild trusted relationships with Deaf individuals, families, and community groupsWork with Cornwall Council, the ICB, and other public bodies to highlight challenges and influence service improvementsMaintain strong links with the local Deaf club and wider communityPartnerships & CollaborationMaintain and develop partnerships, including with the Cornwall Disability AllianceRepresent the charity at meetings, forums, and community eventsSupport joint projects and campaigns that promote equality and accessibilityService DeliveryOversee the delivery of BSL and Deaf communication support servicesEnsure services are accessible, high-quality, and responsive to community needsFundraising & SustainabilityIdentify and pursue funding opportunities, including grants, contracts, and community fundraisingBuild positive relationships with funders, donors, and supportersContribute to grant applications, reporting, and funding bidsSupport the development of sustainable income streamsCommunications & AwarenessPromote Deaf awareness across Cornwall and South DevonSupport the creation of accessible information, including BSL-friendly contentPerson Specification: EssentialStrong communication and interpersonal skillsA compassionate, principled, and community-focused approachAbility to advocate confidently and respectfullyExperience working with vulnerable groups, communities, or charitiesProven ability to build relationships with diverse stakeholdersExperience with fundraising, grant applications, or donor engagementStrong organisational and leadership skillsCommitment to equality, inclusion, and Deaf empowermentAbility to work independently and take initiativeFull driving licence and ability to travel to outreach and training events DesirableKnowledge of Deaf culture and Deaf community issuesBSL skills, or a willingness to learnExperience in the charity sectorExperience managing staff or volunteersUnderstanding of accessibility, communication support, or advocacyExperience working with local authorities or public services Why Work With Us?Joining Hearing Loss Cornwall means becoming part of a small charity with a big heart and a clear purpose. You won’t be a small cog in a large organisation — you’ll play a central role in shaping the future of Deaf services across Cornwall. We offer:A meaningful role where your work directly improves livesThe opportunity to influence local services and drive real changeClose connection with the Deaf community and partner organisationsFlexibility, trust, and autonomy in shaping your workSupportive trustees and a welcoming, community-focused environmentOpportunities to learn BSL and deepen your understanding of Deaf culture