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ABL Recruitment
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Job Views:
5
Posted:
06.06.2025
Expiry Date:
21.07.2025
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Job Description:
This is a lovely role for a GERMAN speaker who enjoys customer care and is based around the READING area. Full training will be provided, with opportunities to grow responsibilities and advance within the organization for those who excel at customer service. The company operates within the automotive sector, handling classic inbound calls. You will join an award-winning team that values its customers, and you will be expected to listen carefully, provide helpful suggestions, and offer support. The role also includes administrative tasks, making it varied. The team is friendly and welcoming.
Job Title: German-Speaking Customer Support Specialist
Sector: Automotive
Language Requirement: Fluent German
Salary: Up to £31,000 plus excellent benefits
Location: Reading (Hybrid work: 3 days in-office, 2 days remote after training)
Working Hours: Monday to Friday, 9:00 am – 5:30 pm
About the Company:
Large US-based company in the technical and automotive sectors, known for innovative gadgets used worldwide. The company provides comprehensive training to ensure quality support. It has an international and highly regarded team.
The Role:
Support automotive dealerships in Germany, Switzerland, and Austria as the company's frontline representative. This is an inbound customer service role.
Responsibilities:
1. Respond to incoming calls and emails with care and professionalism.
2. Use Excel to track deliveries and coordinate collections.
3. Assist customers in navigating product options.
Skills:
1. Fluent German language skills.
2. At least 6 months of experience in a customer care role.
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