About Our Client Our client, based in Leeds, is a forward-thinking organisation specialising in domestic retrofit, helping households reduce energy consumption, lower costs, and support the UK’s transition toward net zero. With a commitment to high-quality retrofit delivery and customer satisfaction, they work to make homes warmer, greener, and more sustainable across the UK. Role Overview As Project Coordinator (Insulation Works) / Customer Liaison Officer, you’ll play a key role in managing the full customer and installation journey. This hybrid position combines structured office-based coordination with hands-on customer engagement in the field. You’ll support retrofit projects from start to finish — validating data, coordinating Retrofit Assessments and Technical Surveys, managing materials and scheduling installations, and ensuring all completion and warranty documentation is accurate. At the same time, you’ll be the friendly and professional face of the organisation, visiting customers in their homes to explain processes, build trust, and ensure they’re supported every step of the way. Key Responsibilities Office-Based Duties * Validate customer eligibility, application data, and evidence for retrofit projects. * Coordinate and book surveys, assessments, and installation appointments. * Collate and submit all required documents to external stakeholders...