Sales and Customer Service Administrator - Temporary - Liverpool - 6 months Your new company My client is a well-established and growing manufacturing business known for its commitment to quality, innovation, and customer satisfaction. With a strong presence in both domestic and international markets, they are now looking to support their internal team with a dedicated Sales / Customer Service Administrator to manage a busy workload. Your new role This is a fantastic opportunity to join a dynamic team on a 6-month contract, with the potential for extension based on performance and business needs. You’ll play a key role in supporting the sales function and ensuring a seamless customer experience from order to delivery. Key Responsibilities Act as the first point of contact for customer enquiries via phone and email Process sales orders accurately and efficiently using internal systems Liaise with production, logistics, and sales teams to ensure timely order fulfilment Maintain and update customer records and order tracking Assist with preparing quotes, invoices, and sales reports Resolve customer issues and complaints with professionalism and urgency Support the wider sales and admin team with ad hoc tasks as needed What you'll need to succeed Previous experience in a sales support or customer service role, ideally within manufacturing or a similar sector Strong communication and interpersonal skills Excellent attention to detail and organisational abilities Confident using CRM systems and Microsoft Office (especially Excel) A team player with a can-do attitude and a willingness to learn What you'll get in return Opportunity to join a reputable and supportive company Hands-on experience in a key administrative role Potential for contract extension Friendly and collaborative team environment What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. 4704688