Role : Senior Product Designer (VP)
Location : London and Northampton
Duration : 6 months
Overall purpose of the role
As a Product Designer for Barclays, you will play a crucial role in a massive transformation as the business partners with Brookfield Asset Management to build a new payment acceptance business. The purpose of this role is to help revamp operations so the business can deliver with fintech agility while retaining the resilience of a long-standing bank. You will be instrumental in bridging the gap between technology and product to drive new initiatives forward, focusing on value-added services, deepening customer relationships, and conducting discovery work for products.
Key responsibilities
* Investigate and design alternative payment options and strategies.
* Articulate and understand operational and technical requirements to bring together cohesive customer experiences and journeys across multiple teams.
* Enable existing and future value streams, focusing broadly on how these are presented to customers.
* Work both independently and collaboratively as part of a scrum team, partnering closely with the Product Owner.
Key skills
* Demonstrable experience operating within the payments industry, including knowledge of acquiring and payment flows.
* Background working with PSPs, ISVs, Banks, or Fintechs (experience in SME, large corporate, or EU markets is highly relevant).
* Ability to work effectively across customer journey, operational, and technology areas.
* Experience working in an Analyst capacity with the ability to formulate and make actionable recommendations.
* A strong, adaptable mindset is essential; practical experience and the right attitude are valued much higher than formal qualifications.
About Barclays
Barclays is a British universal bank. It is diversified by business, by different types of customers and clients, and by geography. Barclays businesses include consumer banking and payments operations around the world, as well as a top-tier, full service, global corporate and investment bank, all of which are supported by its service company which provides technology, operations and functional services across the Group.
Values
Everything Barclays does is shaped by its five values of Respect, Integrity, Service, Excellence and Stewardship. The Barclays values inform the foundations of its relationships with customers and clients, but they also shape how Barclays measure and reward the performance of colleagues. Simply put, success is not just about what you achieve, but about how you achieve it.
Diversity
Barclays aims to foster a culture where individuals of all backgrounds feel confident in bringing their whole selves to work, feel included and their talents are nurtured, empowering them to contribute fully to Barclays vision and goals.
Hybrid Working
Barclays is currently in the early stages of implementing a hybrid working environment, which means that many colleagues spend part of their working hours at home and part in the office, depending on the nature of the role they are in. Barclays is flexible on how this works and it may continue to change and evolve. Depending on your team, typically this means that colleagues spend a minimum of between 20% to 60% of their time in the office, which could be over a week, a month or a quarter. However, some colleagues may choose to spend more time in the office over a typical period than their role type requires. Barclays also has a flexible working process where, subject to business needs, all colleagues globally are able to request work patterns to reflect their personal circumstances
Your Benefits
As a contract employee of Randstad Sourceright, you’ll receive a wide range of financial and personal benefits. There’s enrolment in a pension plan (after 12 weeks on assignment) and holiday pay (after eight weeks on assignment). You can discuss any special holiday requests, for weddings, graduations or other significant occasions during this initial period with your team leader. You’ll also get 24/7 access to an Employee Assistance Programme, designed to help you deal with any problems that could be affecting your home or work life. Plus, there’s discounts at heaps of high street shops, restaurants and entertainment - from Asda to Zizzi Italian restaurants.