1. Immediate start
2. Well established business
About Our Client
The hiring organisation operates within the business services sector and is recognised for its professional approach to delivering solutions. As a small-sized company, it offers a collaborative environment where employees contribute directly to the company's objectives.
Job Description
3. Respond promptly to customer enquiries via phone, email, or chat.
4. Provide accurate information about products and services.
5. Log customer interactions and update the internal database accordingly.
6. Resolve customer complaints with a professional and empathetic approach.
7. Collaborate with other departments to ensure customer satisfaction.
8. Follow up on customer issues to ensure resolution.
9. Maintain a high level of accuracy in all communication and documentation.
10. Assist with administrative tasks related to customer service operations.
The Successful Applicant
A successful temporary customer service professional should have:
11. Previous experience in a customer service role within the business services industry.
12. Strong communication skills, both verbal and written.
13. Proficiency in using customer relationship management (CRM) tools.
14. An ability to multi-task and prioritise work effectively.
15. A positive attitude towards problem-solving and customer satisfaction.
16. Attention to detail and a commitment to accuracy.
What's on Offer
17. Opportunities to gain valuable skills in the business services industry.
18. A supportive and professional working environment in Guildford.
19. Flexible working hours to suit personal commitments.
If you are interested in this temporary customer service role in Guildford and meet the above criteria, we encourage you to apply today.