Annual salary: up to £28,917.00
Housing Support Officer
Huddersfield
Salary up to £28,917 per annum
Full time – Permanent, 40hrs per week, Monday to Friday
Including company vehicle and fuel card or £3,500 company car allowance
Mears provides temporary accommodation to asylum seekers whilst their claim is being assessed in three regions: Northeast, Yorkshire and Humber, Northern Ireland, and Scotland. At the end of May 2021, Mears had over 19,000 service users across these regions. Mears works in partnership with central and local government, registered providers, tenants, landlords, and investors to find solutions to homelessness, provide more social and affordable housing, and create specialist housing for people with care needs.
About the Role:
Due to contract expansion, we are seeking a Housing Support Officer to join our team. This is an exciting position that works exclusively to support asylum seekers during their right to work asylum application process with the Home Office. The ideal candidate will be resilient, trustworthy, caring, a people person, and extremely empathetic. Every day is different in this role, and while it presents challenges, it is highly rewarding.
As a Housing Support Officer, your main duties will include, but are not limited to, supporting service users at various stages of their asylum application process, including safeguarding and welfare issues, providing practical and emotional support, monitoring wellbeing and support needs, and ensuring all records are accurate for Home Office audits. Maintaining professional boundaries and resilience is essential to provide a consistent, needs-focused service.
Role Criteria:
* Experience working with vulnerable and diverse client groups
* Understanding of safeguarding procedures
* Ability to identify individual and family needs and recognize appropriate support packages to maintain independence
* Experience with mental health and/or challenging behavior
* Effective communication skills with colleagues, local authorities, and service users
* Experience in record keeping and risk assessments
* Ability to work independently
* Resilience
* Supportive, trustworthy, empathetic, approachable, and a good listener
* Flexible and willing to travel
* Full UK driving license
Note: All roles require entitlement to work in the UK; Mears does not offer visa sponsorship. A DBS & BPSS check and Security Clearance will be part of the recruitment process, requiring relevant identification, proof of address, references, a valid passport, and proof of UK residence for the last 5 years.
Benefits:
* 25 days annual leave plus bank holidays
* Annual Mears Fun Day
* Volunteering leave
* Staff discounts through Mears Rewards
* Family-friendly policies
* Company vehicle and fuel card
* Access to EAP counselling
To apply or discuss your application further, contact:
Beth Dunford (beth.dunford@mearsgroup.co.uk)
We are committed to diversity and inclusion, are a Disability Confident employer, and support veterans through the Armed Forces Covenant and related awards. We also promote social mobility and invite optional sharing of background information to help us improve opportunities for all candidates.
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