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Service manager - ips & support employment - norfolk

Permanent
Shaw Trust
Service manager
Posted: 17 August
Offer description

“Shaw Trust promotes team spirit, inclusiveness and it is an organisation where everybody is somebody. I am proud to be part of this great organisation.”

Purpose

We are looking for a IPS Service Manager who can oversee the day to day delivery and overall performance of the Individual Placement and Support (IPS) and Support Employment programme. Combining vision and direction with strong relationship building and people management skills, you will take accountability for project performance across our own delivery. You will need to have an expert understanding of Individual Placement and Support, the fidelity scale and how that interacts with the IPS fidelity manual.

You will be responsible for managing Team Leader(s) which will involve providing regular supervision around IPS and supported employment practice issues, as well as support around complex staffing and caseload issues.

Your role will involve building partnerships with local NHS Trusts, employment providers and referral sources as well as maintain partnerships with stakeholder and commissioners.

You will work in partnership with local mental health team Service Managers/Team Leaders, ensuring the IPS Service in integrated within the NHS Mental Health teams. You will also build positive working relationships with external partners, most notable NHS England and IPS Grow.

Job details

Service Manager - Norfolk

Contract specific details

POTENTIAL FUTURE OPPORTUNITIES - SUBJECT TO CONTRACT WIN - THIS IS AN EXPRESSION ON INTEREST

Essential:

You will have:

1. Understanding/Experience of the Individual Placement and Support model and/or Supported Employment Model.
2. Understanding of the practical impact of common health conditions on an individual’s ability to work.
3. Knowledge of provider and referral networks across the local area.
4. Experience of achievement in a target-driven environment and ability to drive performance through focused performance management.
5. Experience of line management and staff development.
6. Ability to work effectively in a target driven environment.
7. Practical experience in accessing external support services and well-developed networking skills.

Download the Job Description for full details.

Location:

This a peripatetic role and you would be expected to be in the community at least 50% of your working week supporting your Team Leaders/Employment Specialists.

Potential delivery areas are: North Norfolk, Breckland, Broadland & South Norfolk, Kings Lynn & West Norfolk, Great Yarmouth, Norwich

Employee Benefits

As an employee of Shaw Trust as well as positively impacting people’s lives, you will have access to the following benefits:

8. 25 days annual leave per year (plus bank holidays), with incremental increases post 3 years’ service up to 28 days, and the option to purchase additional holiday
9. 2 days paid volunteering leave each year
10. An enhanced pension scheme after 6 months
11. Life Assurance at 3 times your annual salary rate
12. Access to a suite of learning and development opportunities including paid for apprenticeship and masters’ levels qualifications, and management development programmes
13. Opportunities to connect with our employee diversity networks (LGBTQ+ Support Network, Racial Equality Network, Disability Equality Network, Women’s Network, Neurodiversity Peer Support Network, Menopause Peer Support Group, The MANaging Network, The Young Professionals Network and Back to Work Support Group)
14. Health and Wellbeing initiatives including internal support, employee assistance programme and health cash plan

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