Audio Visual Installation and Service Engineer
London, Wessex and Home Counties
£30,000 to £40,000 per annum
Join a Leading AV Integrator Driving Innovation
Our client is a forward‑thinking and highly respected Audio‑Visual integrator delivering cutting‑edge AV and Video Conferencing solutions across a diverse customer portfolio. Due to continued growth, they are seeking a skilled and motivated AV Installation & Service Engineer to join their expanding technical team.
This is an excellent opportunity for an experienced AV professional who enjoys a varied role combining installation, service, client interaction, and technical excellence.
The Role
As an AV Installation & Service Engineer, you will play a key role in delivering high‑quality installations and providing ongoing technical support. You will be customer‑facing, hands‑on, and trusted to represent The Client with professionalism and technical expertise.
Key Responsibilities
* Install, configure and maintain Audio Visual and Video Conferencing systems
* Install equipment including:
o Projectors
o Video walls
o LED walls
o Digital Signage LFDs
* Build and program AV racks to a high standard
* Read and interpret AV system schematics and cabling drawings
* Diagnose faults on‑site and restore service efficiently
* Carry out proactive and reactive maintenance visits
* Deliver end‑user familiarisation training following installation
* Complete accurate documentation including asset registers and service reports
* Provide clear verbal and written feedback to internal teams
* Build strong relationships with customers and identify potential upselling opportunities
* Support a smooth handover from installation to service support teams
* Maintain high technical standards across all projects
What Success Looks Like
* Outstanding installation and support handover experience for customers
* Seamless transition of completed projects into ongoing service support
* Strong client relationships that enhance The Client's reputation as a leading AV/VC integrator
Skills & Experience Required
Essential
* Minimum 2 years' experience as an AV / VC Engineer
* Experience installing and supporting AV and Video Conferencing solutions
* Experience with programming and rack building
* Ability to read and interpret AV system schematics
* Familiarity with:
o Extron
o Crestron
o Kramer
* Experience with VC manufacturers such as:
o Poly
o Logitech
o Cisco
o Yealink
* Ability to terminate cables to industry standard (RS232, Cat5e/Cat6)
* Strong written and verbal communication skills
* Experience working in or alongside a helpdesk/support environment
* Ability to work independently and as part of a team
* Flexible approach to working hours
* Willingness to travel, including occasional work outside the UK
* ECS (Electrotechnical Certification Scheme) or equivalent
Desirable
* Understanding of IP networking
* CTS certification
* IPAF
* PASMA
* Product certifications (Poly, Extron, Crestron, Barco)
Why Apply?
* Work on exciting, high‑profile AV and VC projects
* Join a supportive and technically strong team
* Opportunity to develop certifications and expand your skillset
* Competitive salary package
* Clear progression opportunities within a growing organisation
If you're a technically driven AV Engineer who takes pride in delivering high‑quality installations and exceptional customer service, this is a fantastic opportunity to join a business that values expertise, professionalism, and innovation.
Apply now to take the next step in your AV career.
INDAV
How to Apply
To apply, please submit your CV (and a brief cover letter if available) to (url removed) or call (phone number removed) for a confidential discussion.
Alecto Recruitment Limited is acting as an employment business for this vacancy. Due to the volume of applications, only shortlisted candidates will be contacted.
#J-18808-Ljbffr