We're hiring for a German Speaking Customer Service Specialist to join an international company.
Location
Hybrid - Basingstoke office (50 minutes from Central London by train) 3 days a week. 2 days a week work from home/remote
Languages
Fluency in German is essential
Company background
Our client is an international company
Job responsibilities of the German Speaking Customer Service Specialist
As part of their international customer sales and support team, you will be working closely with all of their business customers in Germany, supporting them with daily sales contact.
The typical job responsibilities and duties will include:
* Managing customer emails and telephone calls to offer full sales support
* Identify a new possible sales opportunity from a new customer enquiry
* Proactively contact customers to develop a sales relationship when necessary
* Develop and maintaining strong business relationships with brand Ambassadors and Influencers in Germany
* Contributing to a collaborative team environment and company-wide goals
* Maintaining a positive, professional business attitude
* Use communication skills to identify problems and achieve the best solutions
Candidate Skills, Profile and Background
* Fluency in German, both written and spoken
* Experience in a customer service or inside sales role
* Excellent communication, listening, and influencing skills.
* Strong customer service focus
* Confident using MS Office, Outlook, and CRM systems (Oracle experience advantageous)
* Highly organised, detail-oriented, and proactive in problem-solving
Salary, benefits
Fantastic base salary + 15% bonus potential (7.5% company performance, 7.5% personal target).
Excellent benefits:
* Hybrid working combining time in the office with flexibility to work from home on Tuesday and Wednesday each week.
* Private healthcare, wellbeing allowance, and contributions toward dental and optical care.
* Generous staff discounts and access to hundreds of retail savings
* Extra holiday perks, including your birthday off!
To apply for this exciting opportunity, Please send your CV to us immediately