Overview
You'll be working in a busy, vibrant environment ensuring thousands of guests receive the warmest of welcomes. As Receptionist, you are a vital part of our guests' journey, and you will likely be the first and last point of contact they have in our hotel.
Aztec Hotel & Spa, Aztec West, Almondsbury, Bristol, Bristol, BS32 4TS, Aztec Hotel & Spa is a four star hotel featuring an award winning spa, rosette restaurant, business facilities and comfy bedrooms. Aztec also hosts a number of weddings and events throughout the year meaning no two days are the same. Located in Almondsbury near the M5 junction, Aztec is easily commutable from the north Bristol area. Owned by Daniel Thwaites, Aztec Hotel & Spa is perfect for someone looking for a supportive work environment in a busy hospitality venue, on the fringes of the vibrant city of Bristol.
Responsibilities
* Greeting guests with a welcoming smile
* Efficiently assisting guests during check-in and check-out
* Providing a high level of hospitality
* Upselling rooms and other facilities
* Informing guests of the hotel's facilities and offering advice and assistance
Qualifications & Skills
* Ability to remain calm under pressure and respond effectively to unexpected circumstances
* Strong communication skills
* Passion for providing a great guest experience and service with a smile
Benefits
* A competitive salary, negotiable dependent on experience
* Wagestream - access up to 40% of earned wages
* 28 days annual leave (rising to 33 days after 5 years)
* Health cash plan
* Employee Assistance Programme
* Enhanced maternity and paternity pay
* Apprenticeships available
* Generous employee discounts
* Life assurance
* Bespoke training programmes accessible to all
* An engaging and supportive work environment
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