A leading IT services company is seeking an Onsite Support Engineer to provide top-notch technical support for office-based staff in Manchester. The role involves managing end-user incidents, performing hardware/software troubleshooting, and ensuring compliance with service-level agreements. The ideal candidate has a good understanding of ITIL, SCCM and Service Now, along with strong communication skills. This part-time position offers an opportunity to work within a dynamic IT environment. #J-18808-Ljbffr