A Lifeguard is the main point of contact for our guests in the Subtropical Swimming Paradise. You will demonstrate just the right mix of welcoming our guests in a positive, friendly manner and ensuring compliance with the Health and Safety necessary in the pool environment. As the face of Center Parcs, you will make a great lasting impression on our guests, impressing them with your professionalism and guest care skills. You will be a friendly, naturally helpful and vigilant team member who naturally seeks out opportunities to ensure the guests' requirements are met. You will be responsible for maintaining cleanliness standards within the Subtropical Swimming Paradise and ensuring that all company and legal requirements are met at all times.
Training & Assessment
* Attend an NPLQ course – a full‑time course of 5 days that includes classroom sessions on pool safety, rescue techniques and first aid/CPR.
* Successfully complete a swim test.
* Pass a Disclosure and Barring Service (formerly CRB) Check.
* Hold a current RLSS Pool Lifeguard / NARS qualification (or obtain it through the course).
Key Responsibilities
* Welcome guests in a friendly and professional manner.
* Monitor the pool environment, ensuring compliance with health and safety procedures.
* Maintain cleanliness standards throughout the swimming area.
* Respond to emergencies and administer first aid or CPR as required.
* Assist guests with information and support.
Requirements & Qualifications
* Ability to communicate with people from all walks of life.
* Remain calm and perform well under pressure.
* Friendly, genuine and warm towards guests and colleagues.
* Desirable: First Aid Certificate.
* Desirable: Experience in pool plant operation.
* Desirable: Ability to use a defibrillator.
Salary & Hours
£12.46 per hour. Full‑time – contract sizes are flexible from 48 to 150 hours per 4‑week period. All contracts require alternate weekends and shift lengths ranging from 8 to 10 hours per day. Shift times are scheduled around the 104 bus timetable, ranging from 8 am to 5 pm.
* 48 hours per 4‑week period – 1 mid‑week day + alternate weekends
* 64 hours per 4‑week period – 2 mid‑week days + alternate weekends
* 96 hours per 4‑week period – 3 mid‑week days + alternate weekends
* 120 hours per 4‑week period – alternate weekends only
* 150 hours per 4‑week period – alternate weekends only
Benefits
* Colleague Bonus Scheme
* Pension Scheme with Life Assurance
* Colleague Recognition and Reward Scheme – vouchers for Center Parcs and high‑street shops
* Free use of leisure facilities
* Discounted Center Parcs breaks
* 20% discount in our restaurant and retail outlets
* Access to Perks at Work Portal – a wide range of retail and leisure discounts
* Employee Assistance Programme – support on financial, health and legal matters
* Excellent opportunities for career development and progression, including externally recognised qualifications
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