Welcome to DJ Alexander, where we know Scotland inside out. As part of Lomond, the UK's leading network of lettings and estate agencies, we're proud to cover Edinburgh, Glasgow, St. Andrews, Dundee and Aberdeen with over 300 staff ready to assist our customers. With our team's extensive industry expertise and local knowledge, we're here to help people find, sell, and let their property.
Now, we're happy to offer you an exciting opportunity to join our dynamic team as a Receptionist/Key Clerk. This is a full-time, permanent position located in our Edinburgh branch. You'll enjoy a standard work week of 35 hours, Monday to Friday from 8.30am to 4.30pm. The salary is £22,500pa
Key Accountabilities & duties
Serve as the first point of contact for front-of-house reception, handling a wide range of enquiries from walk-in customers, landlords, tenants, and contractors.
Oversee the general key management using internal systems, booking property keys in and out, coordinating with landlords, tenants, property managers and contractors.
You will need to conduct general administrative tasks such as answering incoming calls, responding to emails, managing parking permits, dealing with factors, re-tagging keys and key fobs. This includes office organization and stationery ordering.
We're not just looking for someone who fits our team; we want to be a good fit for you too! We're looking for individuals with qualities such as:-
Whilst Property Management experience is not essential, it is preferable and will make the transition for the successful applicant easier with some sector knowledge
Excellent customer services skills
Strong Administration and organisational skills with problem solving ability
Strong IT skills, MS Word, Excel
Multi-tasker with the ability to prioritise
Ability to remain calm under pressure
You must have the current legal right to work in the UK
At DJ Alexander, we believe in taking care of our people. That's why we offer some amazing perks and benefits through our engagement platform, LOMONDlife.
Here's what you can look forward to:
Our smart spending app gives you discounts at over 900 retailers and our wellbeing centre is packed with resources to help you get active, eat healthier, improve your financial wellbeing, and master your mental health.
Our Employee Assistance Programme offers free counselling support sessions.
Our annual leave purchase scheme, where you can buy up to an extra 5 days of holiday.
Get the latest gadgets and appliances with our Smart Tech Scheme.
We're committed to reducing our carbon footprint with our Cycle2Work Scheme.
We offer enhanced Family Friendly Leave for maternity, paternity, adoption, and IVF.
You'll enjoy competitive base pay that aligns with market value, plus incentivised commission and performance bonuses for most roles.
Celebrate your loyalty with special days and celebrations for length of service.
Planning for retirement? We've got you covered with that important pension pot.
We'll support your professional development by funding your professional qualifications, so you can reach your full potential and build your career.
And of course, we like to have a little fun too! Our company socials bring our people together. So, work hard, and then socialise even harder!
We're excited to offer these amazing benefits to our hardworking teams. It's our way of showing appreciation for your dedication. At DJ Alexander, we value diversity and inclusion. We welcome applicants of all nationalities, backgrounds, abilities, and perspectives.
Join us and experience a workplace that truly values you. Apply today!
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