Role Details
• 4 to 6 sessions per week.
• Reports to the partners (clinically) and the practice manager (administratively).
• Operates across two locations as part of the Kingfisher PCN.
Job Summary
The post-holder will manage a caseload and deal with a wide range of health needs in a primary care setting, ensuring the highest standards of care for all registered and temporary patients.
Clinical Responsibilities
* Make himself/herself available to undertake a variety of duties including surgery consultations, telephone consultations and queries, triage, visiting patients at home, checking and signing repeat prescriptions and dealing with queries, paperwork and correspondence in a timely fashion.
* Respond to medical problems presented by temporary residents as required.
* Make professional, autonomous decisions in relation to presenting problems, whether self‑referred or referred from other health care workers within the organisation.
* Assess the health care needs of patients with undifferentiated and undiagnosed problems.
* Screen patients for disease risk factors and early signs of illness.
* In consultation with patients and in line with current Practice disease management protocols, develop care plans for health.
* Assist in the establishment of appropriate systems to manage common chronic medical conditions e.g. asthma, COPD.
* Complete clinically related administrative and non‑clinical duties needed for the delivery of the service.
* Provide counselling and health education.
* Refer patients for further opinions and interventions according to practice protocols.
* Record clear and contemporaneous consultation notes to agreed standards.
* Compile and issue computer‑generated acute and repeat prescriptions (avoiding hand‑written prescriptions whenever possible) using EPS and ERD as first option.
* Prescribe in accordance with the CCG prescribing formulary (or generically) whenever clinically appropriate.
Administrative and Support Responsibilities
* Maintain, monitor and update the computer database and manage medical records & practice audits.
* Respond to alerts on records and use read codes appropriately.
* Participate in the collection and collation of statistics toward the preparation of practice reports, performance monitoring and audits.
* Participate in patient satisfaction audits.
* Process and action incoming patient and hospital correspondence.
* Undertake private medicals as required.
* Attend primary health care team meetings, significant event audit meetings, annual complaint audit meeting, IQSP meetings and others as deemed necessary.
* Initiate and participate in the formulation and implementation of new protocols, policies and procedures to aid and improve administrative organisation and the provision of services to patients.
* Ensure that the practice complaints system is adhered to at all times and maintain current CPR and anaphylaxis certification.
* Undertake all mandatory training as advised by the practice.
Professional Development
* Participate in an annual performance review under agreed headings.
* Engage in appropriate educational activity to maintain clinical competence and performance.
* Attend and participate in educational meetings in the practice and externally.
* Support colleagues in their professional development.
Confidentiality
In the course of seeking treatment, patients entrust us with sensitive information and expect staff to respect their privacy and act appropriately. All such information is strictly confidential and may only be divulged to authorised persons in accordance with the practice policies and procedures.
Health & Safety
Assist in promoting and maintaining health, safety and security as defined in the practice health & safety policy, including use of personal security systems and infection control procedures.
Equality and Diversity
Support the equality, diversity and rights of patients, carers and colleagues by acting in a manner that is welcoming, non‑judgmental and respects their privacy and dignity.
Quality
Maintain quality by alerting team members to issues, assessing own performance, making suggestions for improvement, working effectively with others and managing time and resources.
Communication
Recognise the importance of effective communication within the team and communicate effectively with patients and carers, recognising alternative communication needs.
Qualifications
* Qualified medical practitioner with full GMC registration.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975; a submission for Disclosure to the Disclosure and Barring Service will be required to check for any previous criminal convictions.
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