Superb career opportunity to join this dynamic SME that are on an exciting growth journey
The Contract Manager role is responsible for managing a team of supervisors and operatives, ensuring all the sites are properly supervised and that the specified cleaning standards are met and maintained to a high level.
The successful applicant will be required to undertake an enhanced Disclosure and Barring Service (DBS) check to our satisfaction. This is a criminal background check to make sure you are permitted to work on sites.
Key Responsibilities
Managing the team on site to ensure great service delivery whilst delivering maximum contract profitability
Ensuring all budgets are adhered to
Maintaining strong client relationships with high levels of satisfaction
Providing and maintaining the quality of service delivery
Managing, recruiting, and coaching the teams on your sites
Conducting monthly quality audits at each of the sites you are responsible for
Carrying out ad-hoc and regular activities such as projects, reports, as required by and to support the Operations Manager.
Holding regular contract and specification review meetings with customers
Being responsible for ensuring Health & Safety procedures and legislation is adhered to
Looking for opportunities for continuous improvement, cost savings and account growth.
Seeking opportunities to sell in additional servicesRequirements, Skills & Experience
Excellent communication and people management skills
Strong leadership and motivational skills, with the ability to forward plan, work under pressure and influence at a senior level
Experience with managing, budgets
Working knowledge of Health and Safety systems in the cleaning industry
Ability to work to tight timescales
Experience working with education clients previously would be highly desirable
Passionate, flexible, trustworthy, and innovative.
Hold a full driving license and be able to travel to sites
Basic Excel, Word & Outlook skills
Qualifications Desired
Appropriate professional qualifications and/or memberships. For example, any British Institute of Cleaning Science (BICSc), Institution of Occupational Safety & Health (IOSH) or National Examination Board in Occupational Safety & Heath (NEBOSH) memberships, qualifications, or specific course attendance
RG Setsquare is acting as an Employment Agency in relation to this vacancy