Job Summary
We are seeking a highly skilled Customer Team Leader to join our team. The ideal candidate will have excellent leadership and communication skills, with the ability to motivate and guide a team of customer service representatives.
About the Role:
This is an exciting opportunity for a talented individual to take on a key leadership role within our organisation. As a Customer Team Leader, you will be responsible for ensuring that customers receive exceptional service, resolving any issues promptly and efficiently.
Key Responsibilities:
* Cash Handling and Sales: Accurately handle cash transactions, operate a cash register, and maintain accurate records of sales and inventory.
* Team Leadership: Lead and motivate a team of customer service representatives, providing guidance and support as needed.
* Customer Service: Provide exceptional customer service, responding promptly to customer inquiries and resolving any issues in a professional and courteous manner.
* Store Maintenance: Maintain a clean and safe store environment, adhering to company policies and procedures.
Benefits:
* Competitive Salary: Enjoy a competitive salary and benefits package, including paid time off and opportunities for career advancement.
* Training and Development: Receive comprehensive training and development opportunities, enabling you to grow and succeed in your role.
* Team Culture: Be part of a dynamic and supportive team culture, where everyone works together to achieve common goals.
Requirements:
* Leadership Experience: Proven experience in a leadership role, with the ability to motivate and guide a team.
* Excellent Communication Skills: Excellent verbal and written communication skills, with the ability to communicate effectively with customers and colleagues.
* Cash Handling Skills: Proficient in handling cash transactions, operating a cash register, and maintaining accurate records.
What We Offer:
* Flexible Working Hours: Enjoy flexible working hours, with opportunities to work varied shifts and schedules.
* Opportunities for Advancement: Take advantage of opportunities for career advancement, with training and development opportunities available to help you grow and succeed.