Job Ref: ALD1372
Branch: Aldwark Manor
Location: Aldwark, Alne 10 miles north of York
Contract type: Permanent
Hours: Full Time
Hours per week: 40 hours/week
Posted date: 01/10/2025
Closing date: 03/11/2025
Job Title
Position (job title): Head Waiter - Chartwell
Reports to: Chartwell Restaurant Manager
Location: Aldwark Manor Estate, Aldwark, Nr. Alne, York, YO61 1UF
Hours of work: 40 hours
Benefits:
Apprenticeship and other development opportunities.
Share of gratuities.
Hospitality Rewards platform.
Employee Assistance Program.
Free meals on duty.
Refer a friend bonus.
Free golf for yourself and discounted for friends and family.
Uniform provided.
Food and Beverage Discount when dining at our Hotel of 20%
Aldwark Manor Estate is a privately owned Hotel with Golf, Spa and Leisure facilities nestled in a picturesque village between York and Harrogate. Set in 185 acres of beautiful countryside, this luxury Hotel provides a complete escape for both business and leisure guests and is a popular wedding venue.
Over the last few years, the Hotel has undergone major renovations in the bedrooms, restaurant, residents lounge, sports bar and all public areas with further plans to redevelop and expand throughout 2024 and 2025 increasing the number of Bedrooms, an additional fine dining restaurant, self-contained Golf facilities, as well an opulent new Spa with state-of-the-art facilities.
Our values: "Never be ordinary" in our product, quality or people with the aim of being "Always Aldwark" in meeting our guest's and team expectations.
Main duties and purpose of the role:
* Excellent communication skills with a passion for the highest quality of guest services
* Minimum of 1 years' experience managing in a Food and beverage setting, with proven results.
* Lead the department the Restaurant team in Afternoon Tea and Dinner service whilst also supporting other Food and Beverage operations
* The ability to manage, motivate delegate tasks to your team
* Ensure Brand standards are followed as well as enhanced and developed.
* To monitor stocks and ensure orders are places in a timely manner.
* Effective time management and able to work under pressure in a fast pace environment.
* To ensure the team is able to manage guest queries in a timely and efficient manner
* To ensure cleaning schedules are in place and followed by the team
* To ensure all relevant legislation and procedures in food safety and liquor licensing is followed by all the team at all times
* To deputise for the Chartwell Restaurant Manager in their absence.
About Us
The Aldwark Manor Estate has been synonymous with luxury since it was established in 1978.
Elegant grounds, sensual design, elemental dining and grandeur at every turn, within 185 acres of countryside all contribute to its allure.
The Aldwark Manor Estate is an independent, indulgent luxury hotel in the Yorkshire countryside and provides the setting for unforgettable experiences.
We are continuously looking for exceptional individuals to join our team. If you are seeking a hospitality job with progression opportunities, then we are for you. There are live-in opportunities for the right candidates.
We are an equal opportunities employer committed to diversity, equity and inclusion. A copy of out DEI policy is available on request.