Role Overview
We are the UK’s #1 construction specific software player. The Causeway Adoption team is committed to ensuring that our customers derive maximum value from our solutions. The LMS & Training Manager leads the design, delivery, and continuous improvement of the organisation’s training strategy — overseeing learning systems, training content, and external partnerships to deliver a consistent, high‑quality learning experience across all products and teams. This role plays a critical part in shaping a scalable, forward‑thinking approach that supports both product adoption and employee development.
This is a one‑year contract. Candidates at different career stages are considered.
Key Responsibilities
* Define and maintain a company‑wide training programme aligned with organisational goals and growth plans, with particular focus on supporting CausewayOne adoption and new product launches.
* Manage Causeway Learn (our LMS), staying current with best practices and driving innovation in delivery tools and technologies.
* Oversee training content development across all products, working closely with Product teams to ensure quality, accuracy, and consistency.
* Coordinate external training consultants and manage relationships with training providers.
* Build and maintain sales enablement assets (training catalogue, pricing, pitch materials) to support the commercial promotion of Causeway’s training offering and drive client adoption.
* Monitor training effectiveness and oversee day‑to‑day operations, implementing improvements based on feedback and data.
* Lead the launch and growth of Certifier, Causeway's credential platform, managing a three‑tier certification programme (Functional, Role, and Expert) with structured learning paths for each level.
* Build and nurture a CausewayOne user community through targeted social media engagement, content, and campaigns — powered by the Certifier certification programme.
Skills & Experience
* Some experience in training, learning & development, or a similar role — junior to senior level considered; software or SaaS background is a plus.
* Strong organisational skills; project management or stakeholder coordination experience is desirable.
* Familiarity with or hands‑on experience of Learning Management Systems (LMS), ideally Causeway Learn.
* Ability to develop and implement scalable training strategies and structure high‑quality content for in‑person and digital delivery.
* Strong communication and stakeholder management skills, with the ability to engage audiences at all levels.
* Analytical mindset with the ability to assess training effectiveness and drive continuous improvement.
* Comfortable working across multiple teams in a fast‑paced environment; exposure to Product, Sales, or external vendors is a plus.
* Passionate about customer learning and enablement, with familiarity with content creation tools and AI‑driven learning solutions.
What You’ll Gain
* Hands‑on experience shaping a training function from the ground up — strategy, systems, and content.
* Hands‑on ownership of Causeway Learn, shaping how learning is delivered across the entire Causeway organisation.
* Exposure to multiple product lines, teams, and senior stakeholders across a fast‑growing software company.
* A track record of delivering measurable impact — training adoption, content quality, and client outcomes you can point to.
* For junior candidates: a structured environment to develop project management, stakeholder, and Causeway Learn/Certifier skills rapidly.
* For experienced candidates: the autonomy to build something meaningful and leave a lasting mark on Causeway's learning culture.
Benefits
* 25 days annual leave + public holidays, increasing with length of service.
* Income protection and life assurance.
* Access to our award‑winning benefits platform.
* We take mental health seriously and have a dedicated EAP available 24/7.
* £100 allowance towards a fitness club.
* Private Medical Insurance.
* Paid study leave + volunteering days.
* Car Scheme.
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